Office Manager, Workplace Experience

**Please note that this is a 6-month temporary position**With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.5 Days per week in office; Monday-Friday, 9am-5pm.Our Global Facilities team is at the center of ensuring all employees enjoy a clean, comfortable, and safe work environment. This role will be responsible for maintaining the facilities and office services for our Mexico City Office.**Key Responsibilities**:- Create a positive, engaging, and inclusive workplace experience where our people can do their best work- Manage ongoing office operations, creating a clean, organized, and functional environment for all OpenTable employees and visitors- Manage vendors related to the office, including existing contracts and developing new relationships- Manage onsite food and beverage catering including snacks and lunches- Oversight and ordering of office supplies, shipping and mail distribution- Plan, coordinate, execute all aspects of various company community outings & in-office events including decorations, setup, and breakdown. Partner with IT for AV needs.- Maintain office calendar and Wiki page- Collaborate with Office Lead to build and present monthly house meetings- Partner with Events teams to facilitate localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)- Coordinate with IT and P&C for new hire equipment setup and collection- Identify opportunities to enhance office environment, operational standards, and processes- Partner with the Regional People Partner on any incidents and return to work processes- Assist local office leadership with ad hoc administrative tasks- Respond to emergencies and urgent issues promptly and appropriately- Act as Floor Warden for local Life Safety drills and events- Support office related necessities such as supervise hygiene services, janitorial/cleaning, waste management, manage/order supplies (office, stationary, pantry, catering etc).- Manage all facilities requests, including Zendesk portal tickets- Liaison with building management: oversee access, parking, elevators, janitorial/restrooms, and coordinate supplier access.- Monitor office facilities and basic maintenance needs (HVAC, lighting, emergency systems).- Coordinate new hire trainings (quarterly groups of 10-20): prepare training rooms, arrange building/parking access, register catering, set up office supplies and snacks, provide welcome tours and info on day one.- Manage supplies, catering, and social budgets, ensuring spend remains within the monthly office allocation.- Track, reconcile, and report office expenses, including credit card usage.**Management of the office**:- Greet employees and guests and provide concierge-style services and facility related support- Support local event planning, off-sites, new hire training, Town Hall meetings, CEO Updates, etc.- Ensure weekly office lunch process runs smoothly by keeping employee list up to date and confirming food deliveries are complete and on time.**Reception**:- Meet and Greet external visitors, issue visitor passes and contact the host.- Provide hospitality to all visitors and for onsite events as requested.**Availability**:- Available to respond to on - call emergencies 24x7.- Available for after hours overtime work with advance notice.**Skill and Experience**:- Proven track record in effectively managing a busy office environment- Possesses exceptional interpersonal skills, along with a positive "can-do" attitude, meticulous attention to detail, and a focus on customer satisfaction- Actively engages with key client contacts and office populations, prioritizing their needs and building trust through proactive communication and support- 3-5 years work experience**Work Environment & Flexibility****Inclusion**We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.LI-BR1