IT Support Engineer
hace 3 semanas
**Vacante para la empresa SerGerard en Del Valle -Benito Juárez, Ciudad de México**:** Main responsibilities of our System Administrator**:- Performing installations, configuring, maintenance, and repairs of all hardware/software technologies.- Troubleshooting and providing technical support to employees on-site and remote within SLA, or within a timely manner.- Creating and managing system permissions and user accounts.- Performing regular security tests and security monitoring.- Manages accurate and proper records of Company’ hardware and software assets.- Maintaining networks and network file systems- Contributes to the improvement and enhancement of day-to-day processes and procedures.- Collaborates with global IT teams on 2nd level/out-of-scope issues.- Manages suppliers for the repair, replacement, and maintenance of hardware, software, and technology services.- Might be assigned to specific projects that contributes with IT performance of Mexican branch.**What do we need from you**:- Bachelor’s degree in information technology or related field; OR a combination of work experience and education equivalent to a 4-year college degree in a technology related discipline.- Minimum of 2 years related work experience in IT support & systems administration. Experience within BPO’s, Contact Center, Call-Center environments can give you a boost in hiring process.- Knowledge in SQL, Windows Server.- Knowledge in Networking, Switches, Routers, CCTV and SIP maintenance.- Office365, Google Cloud, Apple OS/iOS, Cytrix, TeamViewer, Anydesk, Zendesk or similar.- Advanced English level (will be supervised and with constant communication with global teams)**Non-technical skills that will stand you out**:- Superior customer service skills.- Proficient problem-solving and communication skills.- Ability to work independently and collaboratively in a fast-paced educational environment.**Our offer is**:- Monthly Salary up to 20k gross to 25k gross- By-law benefits: IMSS, Aguinaldo 15 days, 25% Vacation Bonus, By-law vacation periods.- Work schedule: Mond-Sat, 8am-5pm.- Location: Col. Admin**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Medio**Función departamental**:Tecnología / Internet**Industria**:Call Centers / Telemarketing
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IT Engineer Support
hace 1 semana
, Ciudad Juárez, Chih., México Wistron mexico A tiempo completoIT Support EngineerProvide first-level and second-level support for ERP system issues, including troubleshooting errors, resolving bugs, and escalating issues when necessary.Analyze and resolve user issues related to data, workflows, and reporting within the ERP system.Functional Support:Collaborate with end users to understand business processes and how...
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Support Engineer
hace 2 semanas
Benito Juárez, México Sequoia Connect A tiempo completo**Vacante para la empresa Sequoia Connect en Benito Juárez, Ciudad de México**:Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise.They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global...
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IT Engineer Support
hace 4 semanas
Ciudad Juárez, México Wistron México A tiempo completoIT Support EngineerProvide first-level and second-level support for ERP system issues, including troubleshooting errors, resolving bugs, and escalating issues when necessary.Analyze and resolve user issues related to data, workflows, and reporting within the ERP system.- Functional Support:- Collaborate with end users to understand business processes and how...
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IT-Außendiensttechniker – Hardware/Software Support
hace 2 semanas
Benito Juárez, México Deutsche Telekom A tiempo completoEin führendes Telekommunikationsunternehmen in Ciudad Obregón sucht einen erfahrenen IT-Support-Spezialisten, der für die Bereitstellung technischer Unterstützung sowie für die Wartung und Diagnose von Computer-IT-Systemen verantwortlich ist. Der Kandidat sollte über mehr als 2 Jahre Erfahrung im technischen IT-Support verfügen und Kenntnisse über...
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Sfc IT Engineer
hace 2 semanas
Ciudad Juárez, México Wistron México A tiempo completoSFC IT Engineer (shop floor)IT Engineer**Responsibilities**:- Design, develop, and maintain IT systems, networks, and databases- Troubleshoot and repair hardware, software, and network problems- Monitor system performance and security- Install, configure, and upgrade hardware and softwareIT Engineer Requirements and Qualifications- Bachelor’s degree in...
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.Net Support Engineer
hace 3 semanas
Juárez, Juárez, Chih., México Capgemini A tiempo completoRH: Daniela Márquez General description .NET Support Engineer to provide technical support and maintenance for applications built on the.NET framework. NET, SQL, and Core Java technologies. Provide L2/L3 support for .NET-based applications, ensuring timely resolution of issues. Analyze and troubleshoot application errors, performance issues, and...
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IT Support Analyst
hace 2 semanas
Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividadesdition to the scopes outlined above, the following are expected:- Provide responsive support for end-user hardware and software issues, including desktops,laptops, printers, and mobile devices- Assist with hardware installations, upgrades, replacements, and troubleshooting- Maintain accurate records of IT assets and...
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Außendienst-Ingenieur (Teilzeit) – IT- & Netzwerk-Support
hace 2 semanas
Benito Juárez, México Deutsche Telekom A tiempo completoEin führendes Telekommunikationsunternehmen in Mexiko sucht einen Außendienstingenieur (m/w/d). In dieser Rolle sind Sie verantwortlich für die Bereitstellung technischer Unterstützung zu Computersystemen und Hardware. Sie isolieren Probleme und bieten Lösungen an. Voraussetzungen sind mehr als 2 Jahre Erfahrung im technischen IT-Support und Kenntnisse...
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It Technician
hace 3 semanas
Benito Juárez, México Naps Juárez A tiempo completo**General information**:- **Location: Parque Industrial Juárez**:- **1st Shift: Monday to Friday, 8:00 to 17:30 hrs**:- **This position will report to US, Advanced level of English is required****IT Support Technician - Juarez Facility**Responsible for providing first-level technical support and preventive maintenance for computer, network, and office...
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IT Support Specialist
hace 2 semanas
Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividades**What you’ll do**:- Install and support desktops, laptops, mobile devices, printers, and peripherals.- Serve as first line of contact, reporting issues, solutions, and escalations in the ITSM tool.- Maintain accurate inventory of IT systems.- Install and maintain hardware and software as needed.- Analyze and...
