Carrier Billing Specialist I
hace 4 semanas
PURPOSEThe Carrier Billing Admin will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific SOPs.ESSENTIAL DUTIES & RESPONSIBILITIES- Process invoices within Carrier Payment queues- Coordinate internally with team members and interdepartmentally to meet/exceed departmental requirements- Communicate with internal staff, operations managers, and external carriers to ensure proper invoice resolution- Investigate problems applicable to potential system issues and report to management- Identify and incorporate opportunities for process improvementREQUIRED KNOWLEDGE/SKILLS/ABILITIES- Excellent verbal and written communication skills- Proficient in Microsoft Office- Problem-solving skills- Detail oriented- Organizational skills- Customer service skills- Familiar with standard concepts, practices, and procedures within logistics industry preferredQUALIFICATIONS/EDUCATION- High School Diploma or EquivalentPHYSICAL DEMANDS & WORK ENVIRONMENT**Work Environment**: Job is performed in a general office environment.Physical RequirementsNP Not PresentO Occasional (Up to 25% of time)F Frequent (26%-74% of time)C Constant (75% or more of time)
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Carrier Billing Specialist I
hace 3 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Carrier Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...
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Customer Billing Specialist I
hace 4 días
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Customer Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...
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Billing Dispute Specialist I
hace 1 semana
Monterrey, México Worldwide Express A tiempo completoPURPOSEThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications.ESSENTIAL DUTIES & RESPONSIBILITIES- Research and resolve billing related inquiries and discrepancies-...
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Billing Dispute Specialist I
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSE TheBilling Dispute Specialist I is responsible for workingdirectly with customers, internal employees, and our carrier partnersto answer questions and resolve issues, while maintaining a high level of customer service throughoutallcommunications. ESSENTIAL DUTIES & RESPONSIBILITIES Research and resolve billing related inquiries and discrepancies...
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Billing Dispute Specialist I
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSE TheBilling Dispute Specialist I is responsible for workingdirectly with customers, internal employees, and our carrier partnersto answer questions and resolve issues, while maintaining a high level of customer service throughoutallcommunications. ESSENTIAL DUTIES & RESPONSIBILITIES Research and resolve billing related inquiries and discrepancies...
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Billing Dispute Specialist I
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications.ESSENTIAL DUTIES & RESPONSIBILITIES- Research and resolve billing related inquiries and discrepancies-...
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Billing Dispute Specialist I
hace 1 semana
Monterrey, Nuevo León, México WWEX Group A tiempo completoPURPOSEThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications. ESSENTIAL DUTIES & RESPONSIBILITIES Research and resolve billing related inquiries and...
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Billing Support Specialist Ii
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSE The Billing Support Specialist II handles more complex inquiries and serves as a knowledge resource for peers. This role requires deeper understanding of carrier billing, dispute processes, and payment workflows, with the ability to independently resolve moderate issues and mentor Level I team members. ESSENTIAL DUTIES & RESPONSIBILITIES - Perform...
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Billing Dispute Specialist I
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSE The Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications. ESSENTIAL DUTIES & RESPONSIBILITIES - Research and resolve billing related inquiries and...
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Billing Dispute Specialist I
hace 2 semanas
Monterrey, México Worldwide Express A tiempo completoThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications. ESSENTIAL DUTIES & RESPONSIBILITIES Research and resolve billing related inquiries and discrepancies Provide...
