Customer Success Manager, Associate
hace 4 semanas
_**Customer Success Manager, Associate**_ _will provide scalable services to customers including but not limited to - onboarding, customer requests, and references._**A Day in The Life Typically Includes**:- Provide Infor customers with guidance and helping customers achieve maximum value from their Infor investment in a 1 to many format.- Provide attention for customers to minimize disruption, maximize the existing software adoption and utilization, and achieve business outcomes- Deliver LIVE and recorded webinar sessions that improve customer experience.- Identify risks to the customer in achieving their stated business goals and develop a risk mitigation plan.- Customer retention including supporting the renewal process- Secure customer references by creating raving fans- Specific Customer Lifecycle support may include: onboarding sessions, adoption workshops, proactive outreach to customers, mutual benefit touchpoints, report on customer health, show progress of customer adoption derived from technology and service investment, perform benchmarking as appropriate**Required skills**:- Internal and external communication skills including oral, written, presentation, and active listening- Ability to accomplish and complete tasks with accuracy working with consistent high-quality- Interest in technology and ability to understand technical concepts and data- Proficiency in English**Preferred Qualifications**:- Bachelor's Degree or equivalent experience- Collaboration skills and ability to work successfully with teams and build professional relationships- Experience with ERPs- Experience working with customers to have a good working knowledge of customer management, support, & experienceTipo de puesto: Tiempo completoSalario: $15,000.00 - $20,000.00 al mesHorario:- Lunes a viernes- Turno de 8 horasPrestaciones:- Bebidas gratis- Estacionamiento gratuito- Seguro de gastos médicos mayores- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restaurante
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Associate Customer Success Manager
hace 4 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAssociate Customer Success Manager - CanadaWe are seeking a motivated and customer-focused Associate Customer Success Manager to join our team. In this role, you will leverage your strong business acumen and exceptional relationship management skills to partner with our customers, ensuring they achieve maximum value from our solutions.You will play a key...
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Associate Customer Success Manager
hace 4 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAssociate Customer Success Manager - CanadaWe are seeking a motivated and customer-focused Associate Customer Success Manager to join our team. In this role, you will leverage your strong business acumen and exceptional relationship management skills to partner with our customers, ensuring they achieve maximum value from our solutions.You will play a key...
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Colonia Polanco, México e-Bitware A tiempo completoEmpresa enfocada a servicios de consultoría en tecnologías de información**Customer Success Manager****Requisitos**:- Experiência mínima de 3 años previa en roles de Customer Success- Conocimientos en árboles de decisión.- Conocimientos básicos en IA, por ejemplo, consultas a Chat GPT.- Manejo de postman para consumo de APIs**Funciones**:-...
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Ciudad de México Relay Human Cloud A tiempo completoCustomer Success ManagerAs a Customer Success Manager, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products and services. You will build strong relationships, understand customer needs, and provide tailored solutions to enhance their experience. Key responsibilities include onboarding new...
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Customer Success Manager
hace 2 semanas
Ciudad de México Relay Human Cloud A tiempo completoCustomer Success Manager As a Customer Success Manager, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products and services. You will build strong relationships, understand customer needs, and provide tailored solutions to enhance their experience. Key responsibilities include onboarding new...
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Customer Success Manager
hace 5 días
Ciudad de México, Ciudad de México Relay Human Cloud A tiempo completoCustomer Success ManagerAs a Customer Success Manager, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products and services. You will build strong relationships, understand customer needs, and provide tailored solutions to enhance their experience. Key responsibilities include onboarding new...
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Customer Success Manager
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Ciudad de México, Ciudad de México Kira A tiempo completoCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a Customer Success Manager, based in Mexico City, Mexico, with flexibility for some work-from-home days. The Customer Success Manager will be responsible for ensuring customer satisfaction and engagement, driving customer retention, fostering strong...
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hace 2 semanas
Ciudad de México TITAN A tiempo completois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
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Ciudad de México TITAN A tiempo completois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager , you'll manage...
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Customer Success Manager
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Ciudad de México TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll...
