Customer Care Agent
hace 3 semanas
Join our team to provide outstanding customer service professionally, maintain strong and close business relationships with clients, and provide prompt and accurate service for an American company that finances, buys, and sells used cars.**Main Activities**- Take inbound calls from our customers related to different customer service situations.- Take payments and know how to guide customers to make payments on their own.- Know how to read loan balances and make payment adjustments- Commitment to first-call resolution, with a sense of urgency and maximum professionalism. Minimizing the transferring of phone calls from one department to another.- Ensures delivery of excellent customer service through fast and accurate processing of calls, communication, and coordinating with other departments to resolve inquiries.- Answer insurance-related questions including claims status and basic claims information.**Requirements**:- Bilingual English / Spanish proficient- High School Diploma or GED.- 2+ years of experience in a Call Center environment.- Customer Service oriented.- Passionate about providing outstanding customer service.- Comfortable working in a fast-paced environment.- Availability to work on-site**Benefits**- $16,500mxn monthly base salary before tax- Monthly performance bonus- $1,400mxn Food vouchers/month- Savings fund (2%)- 20 days Christmas bonus- Statutory benefits- Sundays off + 1 weekday offTipo de puesto: Tiempo completoSueldo: A partir de $16,500.00 al mesBeneficios:- Caja de ahorro- Vales de despensaTipo de jornada:- DiurnoLugar de trabajo: Empleo presencial
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Agente de Customer Care
hace 2 semanas
Ciudad de México, Ciudad de México timetohire A tiempo completoAgente de Customer Care – Cliente de Time To Hire (Industria Moda/Lujo)Ubicación: La Sartoria (HQ) – CDMXHorario: Tiempo completo (turnos de 10 hrs): L–V entre 07:00–21:00 y S–D entre 09:00–21:00.Desde Time To Hire buscamos un Agente de Customer Care para brindar atención cálida, profesional y personalizada a clientes de alto perfil,...
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Agente Customer Care
hace 4 semanas
Ciudad de México Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...
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Agente Customer Care
hace 4 semanas
Ciudad de México Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...
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Customer Care Agent
hace 4 semanas
Ciudad de México Urbvan A tiempo completoDescripción de la empresaUrbvan es una app de movilidad que brinda a sus usuarios un transporte seguro y eficiente en vanse compartidas. Nuestro servicio permite viajar en trayectos preestablecidos que cubren las zonas de mayor afluencia de las ciudadesDescripción del empleo- Atender los diferentes canales de comunicación que Urbvan tiene con los...
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Customer Care Executive
hace 2 semanas
Ciudad Del Sol, México Crossmotion Logistics S.A de C.V A tiempo completoCustomer Care ExecutivePosition Overview:As a Customer Care Executive at owr company, you will play a key role in delivering outstanding customer experiences by providing tailored logistics solutions. Your mission is to build and nurture strong relationships with our customers, carriers, and strategic partners. We empower our team to make informed decisions,...
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Agente Customer Care
hace 3 días
Ciudad de México Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as...
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Agente Customer Care
hace 3 días
Ciudad de México Pluxee A tiempo completoPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as...
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Customer Care Supervisor
hace 4 semanas
Ciudad de México Wild Fork A tiempo completoDescriptionWildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes. We are committed to providing our customers with exceptional service and quality products.Job Summary:**Responsibilities**:- Supervise and manage a team of 5 customer care representatives- Ensure that customer care representatives provide...
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Customer Care Supervisor
hace 3 días
Ciudad de México Wild Fork A tiempo completoDescription Wildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes. We are committed to providing our customers with exceptional service and quality products. Job Summary: **Responsibilities**: - Supervise and manage a team of 5 customer care representatives - Ensure that customer care representatives...
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Customer Care Agent
hace 2 días
Ciudad de México MultiLatin Background Screening A tiempo completoImportante Consultoría de Servicios solicita:**_CUSTOMER CARE AGENT_****_URGENTE_****Actividades**:- Mejorar la relación de cada cliente con los servicios brindados- Soporte al cliente con consultas técnicas y procesos comerciales- Resolución eficaz de problemas- Documentar los pasos de solución dado a cada incidente- Comunicación concisa y clara con...
