Customer Service Specialist

hace 1 día


Mérida, México Augusta Sportswear Brands México A tiempo completo

**Customer Service Specialist**Augusta Sportswear de Mexico - Momentec Brands**Job Type**: Full-TimeLocation: On-Site (Merida, Yucatan)As a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers. Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience. In this role, you will:- Identify customer needs, provide solutions, and offer best-in-class support for product inquiries and order resolutions.- Take and accurately enter sales orders with a strong attention to detail.- Work with internal teams to ensure seamless resolution of customer concerns.- Approach every interaction with empathy and a solutions-driven mindset, ensuring customers feel valued and supported.Qualifications:- English: Business fluent or native proficiency.- High school diploma or equivalent.- Minimum 2 years of experience in a call center or customer support role.- Strong computer skills; ERP and CRM experience is required.- Effective communication skills, including the ability to interact with company executives.- Team-oriented, proactive mindset, and excellent organizational skills.- Ability to multitask, prioritize tasks effectively, and work independently with mínimal supervision.Why Join Us?Be part of a supportive team that values innovation, collaboration, and growth.Gain valuable experience in customer engagement while contributing to a growing company.Work in a fast-paced, positive environment where your contributions make a real difference. growth.Pay: From $1.00 per monthPregunta(s) de postulación:- Can you share your salary expectations for this role?- What is your current employment status?- Can you share your location and if it affects your ability to commute or relocate for this position?Idioma:- Inglés (Obligatorio)Work Location: In personExpected Start Date: 06/01/2025



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