Telemarketing Specialist

hace 5 días

Mérida, México WorldStrides A tiempo completo

**Telemarketing Specialist****Key Responsibilities**:- Perform online research to identify potential new mentors, particularly at schools, and add them to our database.- Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard.- Encourage mentors to nominate students into our program by highlighting its benefits and impact.**Qualifications and Skills**:- Excellent verbal and written communication skills.- Strong interpersonal skills and ability to build rapport over the phone.- Experience in telemarketing or customer service roles is preferred but not required.- Ability to multitask and manage time effectively.- High school diploma or equivalent; college degree is a plus.**Additional Requirements**:- Knowledge of sales and marketing principles and strategies- Relevant work experience in sales, marketing, promotions or telemarketing- Product knowledge- Knowledge of customer service principles and practices- Knowledge of call center telephony and technology- Six months or more experience in a call center environment- Customer service experience- Good data entry/keyboard skills- Knowledge of administration and clerical processes- Familiar with office rules/office environment- Advanced English**Requirements**:**Telemarketing Specialist****Key Responsibilities**:- Perform online research to identify potential new mentors, particularly at schools, and add them to our database.- Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard.- Encourage mentors to nominate students into our program by highlighting its benefits and impact.**Qualifications and Skills**:- Excellent verbal and written communication skills.- Strong interpersonal skills and ability to build rapport over the phone.- Experience in telemarketing or customer service roles is preferred but not required.- Ability to multitask and manage time effectively.- High school diploma or equivalent; college degree is a plus.**Additional Requirements**:- Knowledge of sales and marketing principles and strategies- Relevant work experience in sales, marketing, promotions or telemarketing- Product knowledge- Knowledge of customer service principles and practices- Knowledge of call center telephony and technology- Six months or more experience in a call center environment- Customer service experience- Good data entry/keyboard skills- Knowledge of administration and clerical processes- Familiar with office rules/office environment- Advanced English

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