Applied/ir Customer Service Manager
hace 4 semanas
**What will you do?**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will also handle escalated customer issues and work to improve overall service quality.**How will you do it?**- Lead and support the customer service team, providing coaching and guidance to ensure performance excellence.- Develop and implement customer service policies and procedures.- Monitor and analyze customer service metrics to identify areas for improvement.- Handle complex customer inquiries and resolve complaints efficiently.- Foster a customer-centric environment by promoting best practices in customer service.- Collaborate with other departments to improve products and services based on customer feedback.- Conduct regular training sessions for staff to enhance their customer service skills.- Prepare reports on customer service performance for management review.
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Applied/Ir Customer Service Manager
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction.You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards.You will...
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Customer Service Manager
hace 5 días
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will...
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Customer Service Manager
hace 6 días
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?** As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You...
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Security Customer Service Manager
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will...
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Security Customer Service Manager
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction.You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards.You will...
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Ir Customer Service Team Lead
hace 5 días
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do**The Customer Service Team Lead is a key managerial position responsible for ensuring robust control and governance across Customer Services. You will lead, guide, and ensure the delivery of exceptional standards and performance within your team, contributing to customer experience initiatives and operational performance enhancements.**How...
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Ir Customer Service Team Lead
hace 6 días
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do** The Customer Service Team Lead is a key managerial position responsible for ensuring robust control and governance across Customer Services. You will lead, guide, and ensure the delivery of exceptional standards and performance within your team, contributing to customer experience initiatives and operational performance...
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Sr Csr Applied Parts
hace 14 horas
San Pedro Garza García, México Johnson Controls A tiempo completo**Johnson Controls** is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We...
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Sr Csr Applied Parts
hace 14 horas
San Pedro Garza García, México Johnson Controls A tiempo completo**Johnson Controls** is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We...
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Sr CSR Applied Parts
hace 5 días
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJohnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...
