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The Ownership Analyst position supports the Field Operations team as regional support for Ownership ZoneManagers, Ownership Business Developer and Ownership ManagerBachelor's degree in marketing, finance, or business- Field dealer contact experience preferred- Knowledge of dealership operations and dealership financial statements/sales and profit forecasts- 2+ years of experience in Sales related jobs- Strong communication skills in English (both written and verbal)Strong interpersonal / leadership / organizational skills and competencies- Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legalcounsel- Able to work independently, and with ambiguity- Strong verbal and written English proficiency- Experience in the Microsoft Office suite- Ability to work with accuracy under pressures of time and workload- Comprehend and analyze our performance documents (i.e., Dealer Profiles, Financial Statements, 5 YearTrends, Sales Effectiveness Analysis, etc.)- Ability to manage deadlines and timelines with multiple inputs and complexities- Field dealer relationship experience - ensuring an understanding of the dealer dynamic and ability to gaindealer trust- Extraordinary teamwork, collaborative skills and demonstrated behaviors- Customer service mindsetThe major responsibilities are reporting and analytics for the Ownership department for the region assigned,data issues resolution, and regional support for meetings, requests, and claims.The Ownership Analyst is expected to comprehend and analyze performance documents, haveorganizational skills, and have the ability to work with the Regional Management team- Parts Backorders analysis- CLP requests (Support Specialists)- Reporting / Analytics (For Ownership Department)- Business Meeting Support- Data Issues Resolution- FordProtect and Warranty Claims Support/Exceptions
