Service Desk Quality Lead: Elevate Customer Experience

Descripción del trabajo We are seeking a dedicated and detail-oriented Service Desk QA Lead to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction...

A leading medical technology company located in Mexico is seeking a motivated Service Delivery Associate Specialist to join their IT Service Desk team. This role is pivotal for providing technical assistance to internal users, resolving issues related to hardware and software. The ideal candidate has 2-3 years of IT support experience, strong communication...

Responsibilities Act as part of the Global Service Desk as L2 technical support, adhere to and observe all the processes and procedures designed for the function Provide rapid intake, triage, stabilization, and coordinated escalation for customer incidents Triage customer requests and engage appropriate technical teams and experts, following the predefined...

A global Tier 1 automotive manufacturer is seeking a Head of Quality Customer Management to lead all regional activities related to customer quality governance. The successful candidate will possess extensive experience in customer quality within the automotive sector, particularly with Japanese OEMs, and demonstrate strong leadership skills. This role...

**Descripción**Somos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de Información.Te invitamos a participar en el proceso de nuestra siguiente vacante:**Service Desk**- **Horario**_: lunes a viernes de 8:00 a 6:00 p.m.**Modalidad**:...

**Descripción del empleo**Somos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de Información.Te invitamos a participar en el proceso de nuestra siguiente vacante:**Agente de Service desk**Zona de trabajo: Apodaca (remoto)Horario: 3:00 p.m. a 1:00 a.m. con...

CUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent...

A healthcare technology company is seeking a motivated Service Delivery Associate Specialist for its IT Service Desk team in Mexico, Jalisco. The ideal candidate will act as the first point of contact for internal users, resolving issues related to hardware, software, and systems. The position requires 2-3 years of IT support experience and strong...

Associate Service Delivery Specialist, IT Join to apply for the Associate Service Delivery Specialist, IT role at Insulet Corporation Associate Service Delivery Specialist, IT 2 days ago Be among the first 25 applicants Join to apply for the Associate Service Delivery Specialist, IT role at Insulet Corporation Get AI-powered advice on this job and more...

Empresa 100% mexicana líder en el sector de tecnologías de la información, con una trayectoria de más de 30 años brindando soluciones innovadoras y de valor para nuestros clientes. Nos enorgullece ofrecer un ambiente de trabajo colaborativo y oportunidades de crecimiento profesional para nuestro equipo por tal motivo te invitamos a participar en el...