Customer Master Specialist

hace 4 semanas

México Crane Payment Innovations A tiempo completo

Have you ever used the self-checkout in a Walmart Played the slots at an Aria Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.**WHAT YOU’LL BE DOING**A Customer Master Data Maintenance job involves maintaining accurate and consistent customer information within a company's systems. This includes creating, updating, and deleting customer records, ensuring data quality, and resolving related issues. The role also involves coordinating with different departments and stakeholders to manage customer data effectively.The Customer Master Specialist will have a direct impact on our business, responsible for:- Verify the accuracy and consistency of customer data, address errors, and implement data quality control measures.- Process changes to existing customer records and delete obsolete data as needed, following defined procedures.- Coordinate with various departments, such as sales, marketing, and customer service, to ensure timely access to accurate customer data.- Identify and resolve issues related to customer data, providing solutions and improvements to processes.- Contribute to the development and implementation of data management processes, identifying areas for optimization and efficiency gains.- Support data governance policies and procedures related to customer data, ensuring compliance with internal and external regulations.**WHO WE’RE LOOKING FOR****Qualifications and Requirements**- Bachelor’s Degree or equivalent business administration experience.Experience in Accounting, Finance or Credit is preferred- Experience with Microsoft Office Suite (Outlook, Excel and Word)- Excellent oral, written and telephonic communication skills.- Bilingual Spanish-English- Strong analytical and problem-solving skills along with being detail-oriented**Key Attributes for Success**- Excellent interpersonal and customer service skills; ability to interface with personnel from various departments and levels.- Excellent organizational skills with the ability to handle multiple tasks simultaneously with attention to detail and commitment to excellence. Ability to work independently, and to seek assistance/direction when necessary.- Ability to prioritize to meet deadlines.- Ability to respond to calls/inquiries in a timely and efficient manner based on the goals and objectives of the department.- Must be a team player and a self-starter that can cope with changing information and heavy inter-departmental interaction**WHAT WE’RE OFFERING**- Competitive salaries- Medical, life & vision insurance- Saving Fund- Food voucher- Opportunities to travel and work at our global sites

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