Am Training Lead

hace 2 semanas

Ciudad de México Cognizant A tiempo completo

**Job Summary****Responsibilities**- Own training planning (working with internal teams working with partners partner prioritization) operations (training logistics approvals of localization content creation) training delivery (in person &virtual) and KPI tracking (according to central formats) end-to-end for all applicable regions.- Collaborate closely with Cognizant and client leadership teams to design and implement product training structures coordinating with vendors and external agencies as needed.- Consult with business partners and stakeholders to determine effective partner training & enablement strategies and design training programs to support products.- Conduct task analysis report training progress and evaluate results to provide recommendations to stakeholders.- Manage the local execution of formal and informal training across all retail partners including instructor-led workshops e-learning modules one-pagers and demos.- Adapt global content to regional needs and develop local content for customers and partners while adhering to brand guidelines.- Organize scaled events and presentations for carrier & retailer partners during events.- Coordinate field training teams in-store and call centers (where applicable) including onboarding content development and strategy implementation.**Skill & Qualification**- Bachelor’s degree in education Instructional Design or a related field or equivalent practical experience.- Strong background in training positions.- Fluency in Spanish and English are mandatory. Fluency in other languages is a distinct advantage.- Experience in building and executing comprehensive dynamic training programs in a Consumer Electronics Environment (OEM) and/or retail- User or seller experience of Android related products ideally Android mobile & Android Ecosystem.- Proficiency in mobile technology event management in a high-growth fast-paced environment.- Excellent project management skills including the ability to manage multiple internal stakeholders’ external agencies and event vendors.- Passion for technology with up-to-date knowledge of the latest products and trends within Consumer Electronics Environment (OEM) and carrier market.

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    **Job Summary** **Responsibilities** - Own training planning (working with internal teams working with partners partner prioritization) operations (training logistics approvals of localization content creation) training delivery (in person &virtual) and KPI tracking (according to central formats) end-to-end for all applicable regions. - Collaborate closely...

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