Administrative Assistant

hace 4 semanas

Desde casa, México Caring World and Health Services A tiempo completo

**Job Title**: Administrative Assistant (Remote) Bi-lingual**Location**: Outpatient Substance Abuse Treatment Facility, Perth Amboy, NJ**Job Overview**:**Key Responsibilities**:**Client Engagement**:- Make follow-up calls to discharged clients to encourage re-engagement in treatment for those who have relapsed.- Coordinate with the clinical team to schedule re-intake or appointments for returning clients.**Marketing and Outreach**:- Make marketing calls to referring agencies, private clinicians, and other stakeholders to promote services and build relationships.- Collaborate with the marketing team to identify new referral opportunities and expand outreach efforts**Intake and Eligibility Management**:- Monitor schedules to ensure that new intakes are scheduled promptly and efficiently.- Verify client eligibility for treatment based on insurance or payment arrangements.- Track client attendance and ensure clients are attending the program as per their level of care.**Clinical Documentation Oversight**:- Ensure counselors are completing and submitting clinical notes and documentation on time.- Coordinate with the clinical supervisor to monitor and report any delays in documentation.**General Administrative Duties**:- Handle phone calls, schedule appointments, and provide remote support to clients and staff.- Maintain client files and records, ensuring that all documentation is stored correctly and kept up-to-date in EHR.- Support the management team with remote operational tasks, including data entry, report generation, and meeting coordination.**Qualifications**:- High school diploma or equivalent (Associate’s degree or higher preferred).- 2+ years of administrative experience, preferably in healthcare or substance abuse treatment.**Key Competencies**:- Compassionate and empathetic demeanor, especially when dealing with clients in recovery.- Ability to work independently in a remote setting.- Strong problem-solving and decision-making skills.- Experience with marketing or outreach is a plus.- Experience in remote work environments.- Excellent communication skills, both verbal and written.- Strong organizational skills with the ability to multitask and prioritize tasks.- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).- Familiarity with Electronic Health Records (EHR) systems is a plus.**Work Hours**:Full-time, remote, Monday through Friday, with flexibility for occasional after-hours tasks.**Reports To**: The PresidentApplication Question(s):- Have you worked from home before?- Do you have a working laptop with 8 GB RAM and fast speed internet of at least 50 MBPS?**Experience**:- Microsoft word: 5 years (required)- Microsoft Excel: 5 years (required)**Language**:- English fluently (required)- Spanish fluently (required)Work Location: RemoteApplication Deadline: 20/09/2024

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