Service Now Data Analyst
hace 4 días
**In this role, you will**:- Analyse and assist with the documentation of change requests and requests for data updates to existing CMDB classes- Support both external IT Suppliers and internal platform team in the delivery of CMDB changes and updates, ensuring they meet the documented requirements, are tested successfully prior to release, and adhere to Chubb's standards for the CMDB- Assist with CMDB Governance process including meeting preparation, action item follow-up, and change proposal presentation- Review CMDB data and manage health reports to identify classes and individual attributes that require remediation- Produce regular reporting and correlation analysis that details the completeness of classes based on the available CMDB data- Interface with consumers and stakeholders of CMDB to document business needs and assist with queries- Create and deliver training material related to usage of CMDB- Contribute to the maintenance of the CMDB Configuration Registry- Assist with conducting regular data certification/attestation exercises related to the CMDB- In partnership with Configuration Manager, review and approve service definition requests**Qualifications**- 5+ years of relevant experience or equivalent combination of education and work experience.- Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas- Familiarity with ServiceNow Common Service Data Model (CSDM)- Experience with vendor partnerships and building relationships- ITIL Foundations Certification is a plus
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Service Now Data Analyst
hace 3 semanas
Saltillo, México Chubb Ina Holdings Inc. A tiempo completoJob Requirements**In this role, you will**:- Analyse and assist with the documentation of change requests and requests for data updates to existing CMDB classes- Support both external IT Suppliers and internal platform team in the delivery of CMDB changes and updates, ensuring they meet the documented requirements, are tested successfully prior to release,...
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Data Analyst Ptp
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details**The Data Analyst has the knowledge and skills to develop and create presentations, trend charts and dashboards that turn raw data into information and insight, which can be used to make business decisions.He/she will analyze data in legacy ERP systems in Global Products PBUs to understand data sources and how this will be migrated to S4H.With...
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Service Portfolio Management Analyst
hace 2 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details** **What you will do**: The Senior Analyst, Service Portfolio Management (SPM) performs on a team in the function of Service Portfolio Management. This position ensures that services are inventoried and maintained within the Service Portfolio. This role works with other Service Management processes to ensure that the appropriate returns are...
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Sr. Analyst HRssc Talent Acquisition
hace 3 días
Saltillo, México Johnson Controls International A tiempo completo**Primary Directive**: Provides specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities. Processes complex data requests. Coordinates with Tier I & II to provide escalation...
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Data Analyst
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****Data Analyst I**:Provides business intelligence services by processing data, creating dashboards, maintaining shared filing systems, recommending actions based upon data, and ensuring fluidity of operations for the group.Extracts, links, and analyzes data from systems and compiles reports and recommendations based upon data.**Essential...
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Service Now QA Analyst
hace 4 días
Saltillo, México Tech Mahindra A tiempo completo**In this role, you will**:- Develop, maintain, and execute quality test plans, and test cases for various testing activities. (unit, functional, integration, system, regression and performance testing)- Responsible for the execution of quality testing activities to support ServiceNow projects, enhancements, and defects with close interaction of the...
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Service Portfolio Management, Sr. Analyst
hace 1 semana
Saltillo, México Johnson Controls A tiempo completo**Job Details****What you will do**:The Senior Analyst, Service Portfolio Management (SPM) performs on a team in the function of Service Portfolio Management. This position ensures that services are inventoried and maintained within the Service Portfolio. This role works with other Service Management processes to ensure that the appropriate returns are...
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Service Portfolio Management, Sr. Analyst
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****What you will do**:The Senior Analyst, Service Portfolio Management (SPM) performs on a team in the function of Service Portfolio Management.This position ensures that services are inventoried and maintained within the Service Portfolio.This role works with other Service Management processes to ensure that the appropriate returns are...
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Enterprise Data Specialist
hace 7 días
Saltillo, México Johnson Controls A tiempo completo**Job Details** **What you will do** The master data specialist executes critical data governance processes on a day-to-day basis supporting the business. **Duties and Responsibilities**: - Support data requests from requesters across various regions and countries for master data domain in scope. - Ensure completeness and accuracy of master data...
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Enterprise Data Specialist
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****What you will do**:The master data specialist executes critical data governance processes on a day-to-day basis supporting the business.**Duties and Responsibilities**:- Support data requests from requesters across various regions and countries for master data domain in scope.- Ensure completeness and accuracy of master data requests- Follow...