Billing Specialist

hace 3 semanas


Desde casa, México Flora Legal Group A tiempo completo

**Who is Flora Legal Group?**We are a team of passionate immigration professionals providing guidance and hope by advocating for and empowering all people to build a prosperous future.We see a future where the immigrant community is welcomed and valued, creating a better world for generations to come.**Flora Legal Group** is an Indianapolis-based immigration firm committed to serving the immigrant community. We are seeking a **Billing Specialist** with a heart and passion to help immigrants and a desire to thrive in a large, team-oriented immigration practice. Fluency in both **Spanish and English** is required; the majority of the job duties for this role will require Spanish.**Key Responsibilities**:- Serves as primary contact for the firm's billing inquiries on the USCIS docket;- Reviews client accounts, reporting any concerns or needed corrections to the Firm Administrator and/or USCIS management team;- Assists with all accounting spreadsheets as assigned;- Edits client invoices in firm’s accounting software;- Answers incoming calls to the firm’s billing phone queue and assists with client concerns;- Assist clients with general billing inquiries, providing explanations of charges and facilitating resolution of discrepancies.- Processes client payments;- Establishes payment plans for clients;- Assists with special projects as assigned;- Serves as back-up for other Billing Specialists as needed;- Updates case management software with accurate and timely notes of all client correspondence and case updates;- Completes all tasks in case management software by due date;- Time tracks hours worked in accordance with the firm’s time tracking policy.**Qualifications**- Fluent proficiency in both English and Spanish (speaking, reading, and writing).- Minimum of one year of billing experience.- Solid work history.- A passion for helping underserved populations and individuals from all walks of life.- Strong interest in immigration-based practice.- Intermediate proficiency in Microsoft Outlook and Microsoft Office Suite;- Advanced proficiency in Excel is a strong plus;- Excellent attention to detail and a focus on customer service.- Strong organizational, time management, and prioritization skills.- Ability to learn quickly and adapt easily to changing circumstances.**Beneficios**- Paid Time Off- Paid HolidaysTipo de puesto: Tiempo completoSueldo: $16,000.00 - $20,000.00 al mesBeneficios:- Vacaciones adicionales o permisos con goce de sueldoTipo de jornada:- Lunes a viernes- Turno de 8 horasTipo de ubicación:- Home Office (Desde casa)Pregunta(s) de postulación:- ¿Dónde se encuentra usted?Experiência:- asistente ejecutivo: 1 año (Deseable)- Microsoft Excel: 1 año (Deseable)Idioma:- Speak, read, and write in English and Spanish fluently? (Obligatorio)Lugar de trabajo: Empleo remoto


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