IT Help Desk Coordinator
hace 1 semana
This is an IT help desk position for a company with a headcount of 300 associates, 100 of them have company equipment, you would also be coordinating with Cybersecurity and two other IT help desk team members under your umbrella.**Essential Duties & Responsibilities**:Provides remote technical support to users by researching and answering questions, troubleshooting problems, software, drivers, etc. Receive, prioritize and resolve end user incidents in accordance with IT Service Desk SLA’s.Installation and use of security tools (e.g., firewalls, data encryption, antivirus), to protect sensitive information all in a cloud based environment.Provide continuous education to end users to learn about security procedures.Recommend security enhancements that maximize cost benefit.Coordinate Help Desk Team.Manage and troubleshoot when required the CCTV for the company premises.Coordinate troubleshooting on site when required to company equipment, order parts or material needed for cleanup or repair.Coordinate that company assets are registered and properly cataloged.Coordinate that the Internet is up and running in the physical office.Schedule ahead of time the purchase order for all licenses required for the department.**Education**:Computer science degree is required.**Experience on the following systems/roles**:Minimum 1 - 3 years of experience in an IT technical support role, leadership skills.VPN,**Skills**:- Ability to communicate orally and written with clients, vendors, management, staff and coworkers is crucial.- Critical thinking and problem solving skills.- Must speak English**Set Up**:- Home office 3 days a week, 2 days a week work onsite (Mondays & Tuesdays)- You must have your own computer equipment, I5 or equivalent with 8GB RAM as a minimum- Double Monitor- Internet connection of a minimum of 50MB,Tipo de puesto: Tiempo completoSalario: $6,279.07 - $6,279.08 a la semanaHorario:- Turno de 8 horasTipos de compensaciones:- Bono anualExperiência:- IT Help Desk: 1 año (Obligatorio)Idioma:- Ingles avanzado (Obligatorio)
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IT Help Desk Leader Mérida Bilingüe
hace 17 horas
Tijuana, México Reclutamiento IT A tiempo completoSomos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA; NFL; MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y un excelente ambiente de trabajo, buscamos en México Coordinador Especialista de TI Bilingüe para atención a incidencias de los equipos de Mexico y EEUU. - Crecimiento...
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It Service Coordinator
hace 2 semanas
Tijuana, México findojobs A tiempo completoDescripción y detalle de las actividadesKMicro Tech Inc has a permanent vacancy for an IT Service Coordinator based remotely supporting our IT Managed Services clients in North America.The Service Coordinator participates in KMicro's incident management and resolution processes, schedules, and assigns resources to deliver all client services, whether they...
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IT Service Coordinator
hace 17 horas
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades KMicro Tech Inc has a permanent vacancy for an IT Service Coordinator based remotely supporting our IT Managed Services clients in North America. The Service Coordinator participates in KMicro’s incident management and resolution processes, schedules, and assigns resources to deliver all client services, whether...
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IT Help Desk Support Specialist
hace 6 días
Tijuana, México USA Clinics Group A tiempo completo**IT Help Desk Support Specialist****Responsibilities**:- Support multiple offices with IT, networking, and hardware setup- Collaborate with corporate teams and senior management- Manage multiple projects and assist in new location integrations- Provide IT support across the organization- Other duties as assigned**Requirements**:- Fluent in **English &...
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Jr. IT Help Desk Specialist
hace 2 semanas
Tijuana, México Infineon Technologies A tiempo completoA Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...
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IT Help Desk Specialist: Windows, AD
hace 4 semanas
Tijuana, México North American Production Sharing de México, S.A. de C.V. A tiempo completoA leading technology services company in Tijuana seeks an experienced Help Desk Technician. The role includes managing IT support for PCs and network issues, logging tickets, and escalating problems when necessary. Ideal candidates will have an Associate’s degree, fluency in advanced English, and mastery of IT technologies including Active Directory and...
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IT Help Desk Specialist: Windows, AD
hace 4 semanas
Tijuana, México North American Production Sharing de México, S.A. de C.V. A tiempo completoA leading technology services company in Tijuana seeks an experienced Help Desk Technician. The role includes managing IT support for PCs and network issues, logging tickets, and escalating problems when necessary. Ideal candidates will have an Associate’s degree, fluency in advanced English, and mastery of IT technologies including Active Directory and...
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Jr. IT Help Desk Specialist
hace 2 semanas
Tijuana, México Infineon A tiempo completoA Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...
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Gerente Help Desk
hace 17 horas
Tijuana, México Santander A tiempo completoGerente Help Desk Tijuana, Mexico **WHAT YOU WILL BE DOING** Supervisar y vigilar las acciones de inversión del área, a través de la operativa diaria de solicitudes de inversión de los clientes y asesorando a los Ejecutivos, empleados de Sucursales y Zonales de Banca Plus con estrategias de inversión a ofrecer, con el objetivo de maximizar los...
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hace 2 semanas
Tijuana, México BAJA CALL CENTER A tiempo completoThe NOC/Service Desk Coordinator will monitor and respond promptly to all incidents and downtimes, classify issues for escalation as per the business requirements of clients and the way they impact their operations. The NOC/Service Desk Coordinator will take note of performance issues that occur regularly, directly communicate with users and organizations...
