S-e-se Customer Service
hace 2 semanas
A global manufacturing company is looking for an experienced Customer Service Specialistt to join our team, located in Mexico. We offer all the benefits of a top employer committed to further development, intercultural exchange and innovation We are looking for people who bring commitment and a sense of team spirit to every challenge they take on.**Customer Service**Is responsible for customer service for selected customers, incl. all day-to-day operations between ADC, customers, LEONI production facilities & third part logistics**Tasks/Responsibilities**:- Manages day-to-day customer service for selected customers- Coordination of day-to-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities & third party logistics- Processes customer orders in ERP system of principle company, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and negotiates potential solution for deviations- Monitors availability of required finished goods at ADC and initiates emergency measures if required- Supports the dispatch process and outbound truck planning at ADC- Supports the technical change process in ERP system of principle company- Ensures accuracy of FG inventory in ERP system of principal company, supports cycle counting and stock take process at ADC- Tracks ADC FG excess stock and takes necessary actions to reduce it- Monitors KPIs in the area of responsibility- Monitors customer satisfaction and coordinates actions in case of deviations- Supports Sales for VCM related recharges to customers (obsolete material, freights, services)- Demand management of NAFTA customers in SAP IBP and Interface to EMEA customers**Your Profile**:- Degree in Economics/Engineering- Customer service/planning experience (automotive preferred)- English C1- MS-Office, ERP system knowledge (SAP preferred)- Self-starter/Organized/Quick Learner/Result oriented- Ability to work in a high-pressure environment/prioritize tasks in multiple work streams/work in International Team**We are looking forward to meet you**S-E-SE Customer ServiceMX-SON-Hermosillo SSH - HER0000A5.
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S-e-se Customer Service
hace 2 días
Hermosillo, México Leoni A tiempo completoA global manufacturing company is looking for an experienced Customer service to join our team, located in Mexico. We offer all the benefits of a top employer committed to further development, intercultural exchange and innovation We are looking for people who bring commitment and a sense of team spirit to every challenge they take on. **Expert Customer...
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Customer Service
hace 1 semana
Hermosillo, México Grupo GAMAS A tiempo completoGrupo GAMAS solicita**:Customer Service Atraccion** **Objetivo del Puesto**: Responsable de procesos relacionados al proyecto/información de atención y atracción del cliente. Análisis para prospectar clientes y de satisfacción de clientes actuales mediante llamadas telefónicas. **Conocimientos y Habilidades Requeridos**: - Atención a llamadas...
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Customer Service
hace 1 semana
Hermosillo, México Grupo GAMAS A tiempo completoGrupo GAMAS solicita**:Customer Service Atraccion****Objetivo del Puesto**:Responsable de procesos relacionados al proyecto/información de atención y atracción del cliente. Análisis para prospectar clientes y de satisfacción de clientes actuales mediante llamadas telefónicas.**Conocimientos y Habilidades Requeridos**:- Atención a llamadas...
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Customer Service
hace 2 semanas
Hermosillo, México Grupo GAMAS A tiempo completoGrupo GAMAS solicita**:Customer Service Atraccion** **Objetivo del Puesto**: Responsable de procesos relacionados al proyecto/información de atención y atracción del cliente. Análisis para prospectar clientes y de satisfacción de clientes actuales mediante llamadas telefónicas. **Conocimientos y Habilidades Requeridos**: - 1 Atención a llamadas...
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Customer Service Representative
hace 4 semanas
Hermosillo, México Intugo A tiempo completo_This is a _**On Site**_ _position._**Job Title: Customer Service Agent****Responsibilities**:- Engage with Customers, tailoring interactions for an exceptional experience.- Addresscustomer needs.- Provide accurate information and resolve issues.- Handle feedback and complaints professionally, striving for Customer satisfaction.- Stay updated on regulations...
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Customer Service Representative
hace 2 días
Hermosillo, México Intugo A tiempo completo_This is a _**On Site**_ _position._ **Job Title: Customer Service Agent** **Responsibilities**: - Engage with Customers, tailoring interactions for an exceptional experience. - Addresscustomer needs. - Provide accurate information and resolve issues. - Handle feedback and complaints professionally, striving for Customer satisfaction. - Stay updated on...
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Customer Service Specialist
hace 4 semanas
Hermosillo, México Te Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.They may promote...
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Customer Service
hace 4 semanas
Hermosillo, México Intugo Cc A tiempo completoYour primary goal will be to enhance the customer experience by delivering professional, friendly, and efficient service.**Responsibilities**:- Greet customers warmly and assist them in a courteous and professional manner.- Respond to customer inquiries via phone, providing accurate and timely information about products, services, and store policies.- Handle...
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Customer Service
hace 2 semanas
Hermosillo, México Martinrea International A tiempo completo**Customer Service****Educación y/o Experiência**:Licenciatura terminada en negocios internacionales, ing. industrial o a fin.Ingles 80% hablado y escrito.**Experiência como Customer Service para Ford****Actividades**:Supervisar y controlar el proceso de Embarques, como todo lo relacionado al cumplimiento de los requerimientos logísticos del...
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Customer Service
hace 2 semanas
Hermosillo, México Martinrea International A tiempo completo**Customer Service** **Educación y/o Experiência**: Licenciatura terminada en negocios internacionales, ing. industrial o a fin. Ingles 80% hablado y escrito. **Experiência como Customer Service para Ford** **Actividades**: Supervisar y controlar el proceso de Embarques, como todo lo relacionado al cumplimiento de los requerimientos logísticos del...
