Bilingual Customer Service Representative
hace 2 semanas
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.Recently, SpotOn was:- Named one of Fast Company's Most Innovative Companies of 2024- Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row- Selected as the Best Overall Restaurant POS by NerdWallet- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersWe're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.That's where you come in.We are looking for **Statements & Billing Representatives** to join our customer service team.As a Statements & Billing Representative, you will be responsible for managing billing clarifications while providing excellent customer service.We are looking for someone who is bilingual with customer service experience, preferably in a banking, finance, payments or customer service related environment.**Responsibilities**:- Manage, process and resolve billing clarifications in an accurate and timely manner.- Provide excellent customer service through verbal and written communication.- Focus on problem solving, on handling difficult and high-stress situations.- Establish strong relationships with clients and colleagues to maintain fluid communication and encourage their retention.- Work closely with internal and external partners- Walk customers through their statements to explain charges and rates**Requirements**:- Advanced English (C1)- 1-3 years of experience working in a customer service environment- Experience in banking, finance, payments, or related customer service industries- Experience in customer retention roles that require basic Math and calculations- Excellent customer relationship skills and a passion for achieving goals.- Knowledge and experience in troubleshooting- Excellent interpersonal skills and diplomacy to quickly de-escalate tense situations.- Excellent verbal and written communication skills to manage internal and external relationships.- Ability to establish lasting relationships with clients and colleagues.- High school diploma or equivalent (minimum).- It is valued to have completed university or technical studies.**#LI-Onsite**SpotOn is an e-verify company.
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Bilingual Customer Service Representative
hace 2 semanas
Ciudad de México TTEC A tiempo completoBilingual Customer Service Representative - Spanish-English - Remote**Bilingual Customer Service Representative - Spanish-English - Remote****Breaking News: TTEC obtained the "Best Workplaces 2021" recognition from Computrabajo, the employment leader in Mexico.**We're hiring and are looking to connect with you to help us deliver exceptional customer...
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Bilingual Customer Service Representative
hace 2 semanas
San Nicolás de los Garza, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en San Nicolás de los Garza, Nuevo León**: **Bilingual Customer Service Representative - On-Site Position** **Job Summary**: Join our team as a Bilingual Customer Service Representative and provide exceptional support to clients in English and Spanish. **Key Responsibilities**: - Provide clear and...
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Bilingual Customer Service Agent
hace 1 semana
Ciudad de México Esolutions A tiempo completoRole: Bilingual Customer service Agent Location : Azcapotzalco, Mexico City, Mexico (On-site) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and...
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Bilingual Customer Service Agent
hace 7 días
Ciudad de México Esolutions A tiempo completoRole: Bilingual Customer service AgentLocation : Azcapotzalco, Mexico City, Mexico (On-site)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring...
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Customer Service Representative
hace 3 semanas
Ciudad de México Alert Medical Alarms A tiempo completoWe are looking for a Bilingual Customer Service Representative to join our team!- Experience of doing inbound and outbound calls.- Ability to work on graveyard shift. (within 8am to 8pm EST)- Experience with using Salesforce is preferred.- Must have their own PC/laptop- Must be bilingual (English & Spanish)Pay: $128.00 per hourWork Location: Remote
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Bilingual Customer Service Representative
hace 2 semanas
Ciudad de México, CDMX TTEC A tiempo completoBilingual Customer Service Representative - Spanish-English **Bilingual Customer Service Representative - Spanish-English** **Breaking News: TTEC obtained the “Great Place to Work” certification in Mexico.** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service...
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Bilingual Customer Service Representative
hace 3 semanas
Ciudad de México HRE A tiempo completo**Bilingual Services Expert Santa Fe****Start the year with a new job!! We are looking for the best talent! Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our team!**- **Ofrecemos**:_*Sueldo base de $16,00 a $17,000 MXN...
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Customer Service Representative
hace 2 semanas
Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Bilingual Customer Service Representative
hace 7 días
Ciudad de México SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
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Bilingual Customer Service Representative
hace 2 semanas
Ciudad de México, CDMX TTEC A tiempo completoBilingual Customer Service Representative - Spanish-English - Remote **Bilingual Customer Service Representative - Spanish-English - Remote** **Breaking News: TTEC obtained the “Best Workplaces 2023” recognition from CompuTrabajo, the employment leader in Mexico.** COVID-19 Note: For the safety of you and our employees, we have built a virtual...
