Tech Sales

vHive is seeking a dynamic and technically skilled individual to occupy a **Tech Sales**position. This role will help grow and support strategic customer accounts. This role is ideal for someone who combines strong sales capabilities with a hands-on understanding of drone technology and SaaS platforms. You will play a key role in expanding customer usage, adoption, and satisfaction while directly contributing to account growth and long-term partnership success.You will serve as a trusted advisor, engaging directly with customers at both executive and operational levels. Your ability to educate, inspire, and provide technical value will make you the go-to resource for your accounts.vHive is seeking a dynamic and technically skilled individual to occupy a **Tech Sales**position. This role will help grow and support a US based strategic customer account. This role is ideal for someone who combines strong sales capabilities with a hands-on understanding of technology and SaaS platforms. You will play a key role in expanding customer usage, adoption, and satisfaction while directly contributing to account growth and long-term partnership success.You will serve as a trusted advisor, engaging directly with customers at both executive and operational levels. Your ability to educate, inspire, and provide technical value will make you the go-to resource for your accounts.**Key Responsibilities**- Build deep, trust-based relationships with existing enterprise customers by actively supporting account strategy and showcasing new capabilities- Deliver engaging technical product demonstrations and training sessions for both executives and end users, in person and remotely- Own and maintain customer education resources, including the vHive knowledge base and branded video tutorials- Lead onboarding and ongoing training sessions, ensuring customers are maximizing value from the vHive platform and drone workflows- Conduct regular check-ins and calls with customers to promote adoption, address issues, and uncover new opportunities- Proactively drive usage of all platform features and ensure proper integration with the customer's existing systems- Represent the customer internally, collaborating with Sales, Product, and R&D to advocate for feature requests and improvements- Travel as needed to support relationship building, training, and demonstrations in the field**Current Key Tasks**- Oversee the quality and relevance of all customer training materials and content- Act as a bridge between customer feedback and internal product improvements- Build new workflows and standard operating procedures**Requirements**:- 5 years of proven experience in technical sales or similar roles, technical account management, preferably within large enterprise environments delivering SaaS solutions- Recent experience in the telecom sector is highly preferred- Deep understanding of organizational dynamics and customer engagement strategies- Comfortable operating in a global, matrixed organization and handling complex business scenarios with professionalism- Track record of achieving growth and success targets through customer relationship management- Strong interpersonal and communication skills, both written and verbal- Technical knowledge of drone systems and software is required- Fluent English (spoken and written)- Resume must be submitted in English- Location: Mexico, Dallas, or Minnesota- Ability to travel up to 25% of the timeNice to have:**Preferred Skills and Experience**- Familiarity with **SaaS platforms**, particularly in roles involving customer implementation, usage expansion, or technical support- Experience working with or selling into **telecom carriers** or **network operators**, with an understanding of industry-specific challenges, infrastructure, and operational needs- Ability to communicate technical concepts related to drone data capture, modeling accuracy, and platform capabilities in a clear and engaging way- Background in technical sales, solutions engineering, or customer success within a drone technology or geospatial analytics company is a plus- Knowledge of integration between drone data and enterprise asset management or network planning systems is an advantage- Hands-on experience with **UAS (Unmanned Aerial Systems)**, including flight operations, mission planning, and hardware troubleshootingStrong understanding of **photogrammetry** principles and workflows, including the generation and interpretation of **3D models**, digital twins, and point clouds