Customer Service Administration Manager
hace 3 semanas
Reference Code: 98774**Customer Service Administration Manager**:- Richemont- México, MEX, MX- Permanent- Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.**En Richemont, creamos el futuro. Nuestra cartera incluye prestigiosas Maisons que se distinguen por su artesanía, creatividad y diversidad, la innovación tecnológica para ofrecer productos y servicios excepcionales.****KEY RESPONSIBILITIES**- **Key responsibility 1 - Daily Tasks**- Reception and management of local and foreign parcels of repairs from customers.- Registration in the system.- Enter estimate in the system and ensure customer is informed.- Prioritize repairs with customers and watchmakers.- **Key responsibility 2 - Daily Tasks**- Check Final Control on completed repairs.- Preparation of packages for FedEx/UPS shipping and tracking report.- Follow up on answers/reminders and repair follow up.- **Key responsibility 3 - Administrative/clerical tasks**- Maintain office supplies.- **Key responsibility 4 - Project**- Participation and coordination of administrative tasks in RCS projects.- #Richemont #WeCraftTheFuture
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Customer Service Agent
hace 2 semanas
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City.As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program.**Minimum criteria for the Customer Service Agent**:100% English...
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Jr Customer Service Manager
hace 4 días
Tlahuac, México PPG Industries A tiempo completoAs a Customer Service Jr. Manager you will lead a team responsible for the back office (administrative tasks) needed regarding of following-up, tracking, negotiation, different areas connection to accomplish the customer service demands of our clients at PPG. You will report to Customer Service Director and its based in Tultilán #LI-Remote **Key...
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Jr Customer Service Manager
hace 4 días
Tlahuac, México PPG Industries A tiempo completoAs a Customer Service Jr. Manager you will lead a team responsible for the back office (administrative tasks) needed regarding of following-up, tracking, negotiation, different areas connection to accomplish the customer service demands of our clients at PPG. You will report to Customer Service Director and its based in Tultilán #LI-Remote**Key...
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Customer Service Manager
hace 3 semanas
Tlahuac, México PPG Industries A tiempo completoAs a Customer Service Manager, you will form part of the Service Management track within the IT function. You will provide service delivery using ITIL methodology best practices for incident, problem, and knowledge centered support as well as Change Management. You will coordinate the different activities of the service desk team, to guarantee the business...
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Customer Service Manager
hace 4 semanas
Tlahuac, México PPG A tiempo completoAs a customer service manager, you will lead and supervise your team through change management processes to achieve the evolution and implementation of vanguard technology digital channels, processes end to end, operational systems, productive structure, and integral information flow to provide an excellent service to our customers. You will also ensure that...
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Customer Service Rep. I
hace 4 semanas
Tlahuac, México Alcon A tiempo completoPrincipal Responsibilities:- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:- Remote Customer Service: Providing customer service and support via phone, online chat, or text including:- Call center-based customer support...
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Customer Service Administrator
hace 6 días
Tlahuac, México PPG Industries A tiempo completo**PPG Industries**:**State of Mexico**:The** agreements coordinator **will be in charge of generating reports, sales analysis, monitoring commercial agreements and process improvements. You will report directly to the customer service chief. This position is based in Tultitlan, Estate of Mexico.**Key Responsibilities**- Review and manage purchase orders to...
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Customer Service, Cpfr and Logistic Manager
hace 2 semanas
Tlahuac, México Bacardi A tiempo completoThis is your opportunity to make a difference in our internal and external customer experiences.- You will own the Customer Experience from order entry to invoice and final delivery, you will be responsible to develop the customer service, CPFR and logistics team. You will operate as a key business & strategic Supply Chain partner to the Mexico cluster.- You...
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Customer Service Team Lead
hace 6 días
Tlahuac, México Marken A tiempo completo**Title**:Customer Service Team Lead**Job Purpose**:The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards.**Main Duties and Responsibilities**:- Overseeing daily Customer Services operations...
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Customer Service Analyst
hace 4 semanas
Tlahuac, México Hewlett Packard A tiempo completoThis role is responsible for collaborating with various teams to resolve customer issues, ensuring utmost customer satisfaction and seamless customer service experience. The role involves efficient handling of customer inquiries through multiple channels, meticulous tracking of open tickets, and diagnosing root causes for prompt resolutions. The role...