22517174 Workforce Cap Analyst

hace 2 semanas


Metepec, México Citi A tiempo completo

**Responsibilities**:- Produces daily and monthly reporting using appropriate systems.- Adds/ Modifies those reports doing changes when needed.- Standardizes and optimizes MIS processes. Documents reporting processes.- Guarantees a high quality of the MIS to fulfill business needs.- Applies good understanding of how the team interacts with others in accomplishing the objectives of the area. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles.- Makes evaluative judgments based on the analysis of factual information.- Limited but direct impact on the business through the quality of the tasks/services provided.**Qualifications**:- Basic analysis and reporting skills Basic level experience in a related role (combination of education/experience).**Education**:- Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- **Job Family Group**:Operations - Core- **Job Family**:Workforce Capacity- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting



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