Loan Agent

hace 2 semanas

Zapopan, México Intugo A tiempo completo

THE LOAN MODIFICATION SPECIALIST PRIMARY RESPONSIBILITY WILL BE TO CALCULATE FINAL MODIFICATION TERMS, DRAFT LOAN MODIFICATION AGREEMENTS, AND UPDATE THE SYSTEM OF RECORD FOR MODIFICATION IMPLEMENTATIONS. TO HELP OUR CUSTOMERS THAT ARE FACING FINANCIAL HARDSHIPS AND CANNOT PAY THEIR LOANS TO MODIFY THEM AND MAKE THE PROPER ARRANGEMENTS.**JOB DESCRIPTION**:- ACCURATELY PROCESSING FINANCIAL MODIFICATION DOCUMENTS ACCORDING TO THE SPECIFICATIONS- ADVISING CUSTOMERS ON PAYMENT STRATEGIES AND PRODUCTS THAT MEET THEIR OBJECTIVES.- PROVIDING ADMINISTRATIVE ASSISTANCE TO THE AUTO TEAM, INCLUDING UPDATING LOAN DATA FOR ENTRY INTO THE FINANCIAL INSTITUTIONS SERVICING PLATFORM AND ASSEMBLING CORRECT DOCUMENTATION- CONTACTING THE CUSTOMERS TO OBTAIN THE NECESSARY INFORMATION TO MANAGE THEIR APPLICATION AS WELL AS ANY DOCUMENTS THEY NEED TO PROCESS THE LOAN MODIFICATION.- ENSURING THE CUSTOMER IS VIGILANTLY AWARE OF THE STATUS/RESULT OF THE PRESENT AND FUTURE PAYMENTS.- MEETING ALL LOAN DEADLINES AND DEMONSTRATING A HELPFUL AND PROFESSIONAL ATTITUDE TOWARDS OUR INTERNAL AND EXTERNAL CUSTOMERS- PERFORMING A VARIETY OF CLERICAL DUTIES REQUIRING KNOWLEDGE OF DEPARTMENTAL PROCEDURES**REQUIREMENTS**:- 2+ YEARS OF EXPERIENCE IN AUTO PROCESSING- BANKING EXPERIENCE- HIGH SCHOOL DIPLOMA- BILINGUAL ENGLISH/SPANISH IS A MUST- EXCELLENT CUSTOMER SERVICE SKILLS- EXCELLENT COMMUNICATION SKILLS- PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.)**SALARY AND BENEFITS**:- $23,653 SALARY GROSS MONTHLY ( APROX $19,600 NET MONTHLY)- ALL LAW BENEFITS- $1,400 FOOD VOUCHERS (MONTHLY)- 2% SAVINGS FUND- 20 DAYS CHRISTMAS BONUS- 6 PTO DAYS- PRIVATE MEDICAL INSURANCE (1 YEAR AND A HALF OF SENIORITY)Tipo de puesto: Tiempo completoSueldo: $23,600.00 al mesBeneficios:- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaTipo de jornada:- Diurno- Incluye fines de semana- Turno de 10 horas- Turno matutinoIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial

  • Loan Agent

    hace 2 semanas

    Zapopan, México Intugo A tiempo completo

    THE LOAN MODIFICATION SPECIALIST PRIMARY RESPONSIBILITY WILL BE TO CALCULATE FINAL MODIFICATION TERMS, DRAFT LOAN MODIFICATION AGREEMENTS, AND UPDATE THE SYSTEM OF RECORD FOR MODIFICATION IMPLEMENTATIONS. TO HELP OUR CUSTOMERS THAT ARE FACING FINANCIAL HARDSHIPS AND CANNOT PAY THEIR LOANS TO MODIFY THEM AND MAKE THE PROPER ARRANGEMENTS. **JOB...

  • Call Center Agent

    hace 1 semana

    Zapopan, México Clever Ideas A tiempo completo

    Become an integral part of our team as you handle calls to facilitate loan sales for a prominent enterprise in the United States. We are seeking enthusiastic individuals with exceptional English language skills who are passionate about contributing to our success. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear...

  • Call Center Agent

    hace 1 semana

    Zapopan, México Clever Ideas A tiempo completo

    Become an integral part of our team as you handle calls to facilitate loan sales for a prominent enterprise in the United States. We are seeking enthusiastic individuals with exceptional English language skills who are passionate about contributing to our success. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear...

  • Customer Service Agent

    hace 3 semanas

    Zapopan, México Intugo Call Center A tiempo completo

    ESTAMOS EN BUSCA DE TU TALENTO COMO **CUSTOMER SERVICE**!!ESTAMOS CONTRATANDO **PERSONAL BILINGUE** PARA TRABAJAR DE TIEMPO COMPLETO EN NUESTRAS OFICINAS.**Requisitos**:- 2 AÑOS DE EXPERIENCIA EN UN ENTORNO DE CALL CENTER.- BILINGÜE INGLÉS/ESPAÑOL.**ACTIVIDADES**:- TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICE SITUATIONS.-...

  • Collections Agent

    hace 4 días

    Zapopan, México Intugo A tiempo completo

    _ADVANCED ENGLISH SKILLS REQUIRED_ - HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_ - COLLECTIONS EXPERIENCE REQUIRED_ - **RESPONSIBILITIES **_Making outbound calls on delinquent accounts Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts Out for repossession reviews Skip tracing Loan Hardship Reviews Making...

  • Bilingual Customer Service Agent

    hace 3 semanas

    Zapopan, México Intugo A tiempo completo

    _Advanced english skills required_- This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES**1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS4. COMMITMENT TO...

  • Customer Service Agent

    hace 3 semanas

    Zapopan, México Intugo A tiempo completo

    PROFILE: HIGH SCHOOL DIPLOMA OR GED.2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT.HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS.CUSTOMER SERVICE ORIENTED. PASSIONATE ABOUT PROVIDING OUTSTANDING CUSTOMER SERVICE.COMFORTABLE WORKING IN A FAST-PACED ENVIRONMENT.BILINGUAL ENGLISH / SPANISH, REQUIRED. ACTIVITIES:- TAKE INBOUND...

  • Customer Experience Agent

    hace 3 días

    Zapopan, México Intugo A tiempo completo

    **International company looking for talent to join our team!**A U.S.based company that finances, buys, and sells used cars, headquartered in Dallas, Texas. Delivering exceptional customer service in a highly professional manner while building and maintaining strong, close business relationships with clients by providing prompt and accurate...