Operations Specialist
hace 7 días
As an Operations Specialist, you will be an integral part of the Strategic Wellness Advisory Team and responsible for the operational success of our mental health benefits platform to our key strategic and large client accounts.- Client Engagement- Lead the coordination and management of the operational set-up and requests for client delivery (i.e. onsite events, webinars etc.)- Offer comprehensive information on available resources and options, empowering informed decision-making - this includes but is not limited to guiding users to select the right type of care based on their needs, clarifying differences between services, and assisting in booking appointments.- Deployment:- Support provider sourcing and engagement in partnership with the Care Operations team to deliver client outcomes.- Manage provider logístical administration around sourcing and payment.- Operational Rollouts:- Tracking of operational data and metrics, analysis of insights and driving projects to achieve outcomes.- Implement and continue monitoring of internal and external processes and service level agreements (SLAs) across operational demands.- Collaborate with internal teams (commercial, clinical, product) teams for alignment with commercial demand and to collaborate on implementation.- Collaborate effectively with team members based in the Singapore timezone, while accommodating communication and workflow requirements for clients primarily located in US/Canada and LATAM time zones.**Requirements**:- Experience within the tech startup space and ideally (but not required) within the Healthcare / Patient experience-related / Employee Assistance Program (EAP) industry.- Strong operational background, able to get hands on in developing and ensuring adherence to processes from ground-up.- Strong in data management, project management and scenarios analysis utilising spreadsheets and databases.- Effective in communication and in working on projects cross-functionally.- Thrive in meeting tight deadlines and managing priorities under pressure**Benefits**- Work in a diverse environment with people from over 10 countries- A generous leave policy- Work flexibility- Medical coverage- Annual Wage Supplement (Bonus)- Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)- Birthday Leave (1 day)- Holidays off- Quarterly mental health day off- Mental health benefits (Premium access to our app)- Work-life balance and employee wellness- Regular social events where we have non work-related fun
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Sales Operations Specialist
hace 3 semanas
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist**TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.**About the team**:- We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to...
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Business Operations Specialist
hace 1 semana
Desde casa, México Inviso A tiempo completoBusiness Operations Specialist - English Fluent Remote / Full Time We are seeking a detail-oriented Operations Specialist with PM skills to join our team. This role is vital in managing smooth and impactful execution of both internal and customer-facing processes by ensuring clear communication among internal teams and stakeholders and thoroughly...
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Sales Operations Specialist
hace 7 días
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist**TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.**About the team**:- We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to...
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Operations Support Specialist
hace 1 semana
Desde casa, México Detail Cleaning Services A tiempo completoOperations Support Specialist - Be the Backbone of a Fast-Growing, Purpose-Driven Company**Summary**:Detail Cleaning Services is on a mission to **enhance lives one cleaning at a time** and we’re looking for an **Operations Support Specialist** to help us grow that impact from behind the scenes. This is a dynamic, multi-faceted support role where...
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Sales Operations Specialist
hace 1 semana
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist**TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.**About the team**:- We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to...
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Marketing Operations Specialist
hace 2 semanas
Desde casa, México RocketLevel A tiempo completo**Resumen del Puesto**:El Marketing Operations Specialist se encarga del correcto funcionamiento de los sistemas, herramientas y procesos de marketing para optimizar la generación de prospectos y el rendimiento de las campañas. **Este puesto requiere inglés fluido**y se centra en la gestión de plataformas de automatización, integración de CRM y...
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Operations Specialist
hace 2 semanas
Desde casa, México Tele-Help LLC A tiempo completoMust Speak and write advance englishMust Have specific experience in all areasFull-Time | Approx. MX$15, ,000 depending on experienceAbout the RoleWe are seeking a highly organized, proactive Operational Assistant to support both an AI advisory business and a professional speaking practice. This role combines administrative support, client coordination,...
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Operations Support Specialist
hace 4 días
Desde casa, México Detail Cleaning Services A tiempo completoOperations Support Specialist – Be the Backbone of a Fast-Growing, Purpose-Driven CompanyThis work requires urgency, accuracy, empathy, and discipline. You'll support technicians, help customers, solve problems fast, and keep operations moving even when the day gets messy.If you're looking for a simple desk job, this isn't it. If you want impact, growth,...
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Sales Operations Support Specialist
hace 3 semanas
Desde casa, México Regroup Mass Notification A tiempo completoRegroup Mass Notification — a global company with headquarters in Dallas — is growing! We currently have openings for a Sales Operations Support Specialist. Regroup believes in working with talented yet humble people who care about our core mission: Keeping communities and organizations safe and informed.This is an entry-level position, reporting to the...
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Operations Specialist
hace 1 semana
Desde casa, México Qualifinds A tiempo completo**Objetivo del puesto**:El Operations Specialist será el encargado de facilitar la coordinación de los procesos entre los diferentes usuarios de Qualifinds con el objetivo de asegurar su felicidad y buena experiência y al mismo tiempo que los procesos sean eficientes.Si eres una persona con muchísima atención al detalle, eres capaz de realizar varias...
