Sales Agent/ Lead Converter

**US-Based Immigration Law Firm Job Posting**:Life-Changing Opportunity**Position: Sales Agent/ Lead Converter****Location**: Virtual Contractor (Full-time)**Salary**: $12K MXN/month plus Performance Bonus ($1k USD/mo if you hit target)**Requirements**: Good internet connection, positive attitude, and MUST LOVE talking to peopleOur client, a US-Based Immigration Law Firm is seeking a **Sales Agent/ Lead Converter**Join their dynamic and fast-paced team, where you will thrive in a high-energy environment, and become part of an organization that is dedicated to changing people's lives.**About Us**:Our client believes in the transformative power of changing people’s lives. They are a passionate team dedicated to making a positive impact in the lives of individuals by helping our clients with their immigration status.As a **Sales Agent/ Lead Converter**, you will be a key member of the internal sales team, and responsible for driving revenue growth and expanding their customer base. Your primary focus will be on promoting and selling our services to potential clients while providing exceptional customer service. The Sales Lead Converter is expected to be a persuasive communicator, skilled in building relationships, and determined to achieve sales targets, which are conversions. Conversions are when a ‘next step’ is scheduled with a customer, which is an official consultation with a legal representative.**All leads are hot or warm, and provided daily from website or social media requests. There is no cold-calling, and all conversion goals and targets are attainable But you must be proficient in ‘closing the sale,’ and will be tested for this during the interview process.The **Sales Agent **position requires you to be a hard worker, to take initiative, and to have attention to detail. You will be responsible to close sales and achieve or exceed assigned quotas and targets. The Sales Lead Converter will build and maintain strong, long-lasting relationships with customers to foster loyalty and repeat business. You will be responsible to provide excellent customer service, address customer inquiries and concerns, and ensure their satisfaction with our products/services. The position requires top performance and exemplary dedication towards the Law Firm’s mission of “changing people’s lives.”Below are the roles and responsibilities needed in order to comply with performance expectations, company vision and continuous improvement.**Skills**- Passion for communication (including, but not limited to, sales) with proven experience- GoTo Connect- Customer Service○ Proactiveness- You are always on the look for any leads and provide effective sales process○ You take ownership of every call and lead until consultation is scheduled○ You have great active listening and great human skills when speaking to potential clients○ You are empathetic and know how to identify and handle situations○ You are able to overcome any objection with an effective rebuttal- Google Platform (G-Drive, G-Chat, G-docs, G-meet)- Zoom- IT (Information Technology) /Digital skills- Drop Box- MyCase (CRM)- Bi-lingual **(English skills preferred but not required)****Roles**- **Hard Work**:- You show up every day going above and beyond with hard-work and effort, being punctual, upbeat and having a positive attitude going beyond expectations- **Take Initiative**:- Being proactive and actively seek out all opportunities to reach goals and KPIs- **Attention to detail **-You are dedicated to having attention to detail with the ability to follow directions and operational, compliance and accuracy systems- **Follow Sales department SOP and KPI reporting**- **Four Principles of a Culture of Performance**○ **Enrollment - **you actively choose every day when you wake up that you want to be a part of what we're doing here at the Law Firm○ **Agreements**:- I will never tell you what to do. We will create agreements and then you will tell me;■ What are you going to do?■ When it's going to be done, i.e. date, time, and time zone?■ That you are going to make sure that it gets done○ **100 x 100**:- Everybody cares. You are 100% responsible 100% of the time for everything in the organization. You will look out for the firm and raiseconversations about other things that you see as being off○ **Unoffendability**:- We prioritize performance over ego and feelings at no point should anybody in this organization ever again hesitate or think for a second about how somebody is going to take feedback that will be given to them. Feedback will never be given with an intent to hurt and it will never be taken as if somebody gave it even if they did give it to be hurt**Task and Responsibilities**1. Be ready on time with a positive attitude before starting shift with our Mission in mind and have all necessary tools ready2. Send greeting on group chat according to a