SAP | Senior Basis Consultant for ECS Delivery Technical Operations Critical Incident Management

hace 5 días

san pedro garza garcía, México SAP A tiempo completo

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

We are looking for analytical, solution-oriented Senior Basis Consultants experienced in NetWeaver & Non-NetWeaver technologies to keep SAP Enterprise Cloud Services (ECS) Customer systems running. Our Senior Basis Consultants, as part of the Critical Incident Management team, are responsible for the 24x7 availability of SAP systems running on SAP ECS. In this role you will support, troubleshoot and resolve alerts and incidents and seek opportunities to streamline standard operating procedures through automation. You will collaborate with other roles like Major Incident Manager, Level 3 support for various Technical Areas, Managed Service Providers, Global Cloud Services and Hyperscalers.

What you bring

We are looking for both SAP Basis NetWeaver (ABAP and Java Basis administration) and Non-NetWeaver Consultants having experience with HANA DB who are comfortable working in a fast-paced, dynamic and flexible environment. You should have the following technical skills/experience:

  • Experience in at least one Non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.
  • At least 8 years of working experience with SAP Basis
  • Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial)
  • Experience supporting Large and Complex Productive SAP environments.
  • Experience working on Hyperscalers environments with focus on GCP, Azure or AWS
  • Strong working knowledge in Linux and Windows operating system platforms
  • Most of the years of experience should be in IT Operations with significant experience in working on incidents and alerts
  • Problem solving and analytical ability to tackle complex problems in IT operations.
  • Experience of handling operations for IT systems hosted in the cloud.

In addition to your excellent technical skills, you should have strong capabilities in technical documentation and the ability to work effectively in international and virtual teams. You should be fluent and comfortable with both written and oral English communication. You should be a go-getter who is ready to take up any challenge and solve a problem within a specified time with an eye for quality.

If you are continuously looking to acquire new knowledge in an independent and proactive way, then the SAP Enterprise Cloud Services Delivery Technical Operations team could be the place for you.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 412794 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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