Patient Care Services Representative

hace 2 días


Desde casa, México Winona A tiempo completo

**About Winona**:Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully vertically integrated business model.**About the role**:Winona is looking to hire a **full-time remote Patient Care Representative**. For this role, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging problems for customers for Winona.**Seniority Level: Entry-Mid Level****Responsibilities**:- Answering questions about Winona’s products and services.- Delivering information about Winona’s offerings.- Ensuring patient satisfaction and maintaining professional patient support.- Handling patient complaints and identifying the appropriate response and strategy to solve issues as quickly as possible.- Keeping records of patient interactions, processing patient accounts, and filing documents.- Taking the extra mile to engage with patients.**Requirements**:- Experience working in a medical-related job- Excellent English communication and writing skills- English proficiency must be at C1 or C2- Strong customer service experience- ** Availability to work from Thursday-Monday, 9:00AM to 5:00PM Pacific Time (PST)**- Hands-on experience in Excel/Google Sheets, Word/Google Docs, and other computer basics- Comfortable making calls with patients- Comfortable using social media- Attention to detail and a good sense of judgment- A personal computer with stable internet**What’s in it for you?**As a full-time member of our team, you’ll enjoy:- Work wherever you choose- Unlimited PTO- Non-working holidays per country of residence- Pro-rated 13th-month bonus in select regions.- Referral bonuses- Fun and casual work environment- Employee engagement activities and virtual gatherings- We are a diverse, global team



  • Desde casa, México Tele-Help LLC A tiempo completo

    Pay: MX$15, MX$18,000.00 per monthJob description:Patient Services RepresentativeSalary: MX$15,000Schedule: Monday – Friday, 8 AM – 5 PM PDTAbout the RoleWe are seeking a Patient Services Representative to join our remote medical practice team. This role is primarily focused on patient care and phone-based support, ensuring every patient has a seamless...


  • Desde casa, México Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Desde casa, México Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...

  • Remote Patient Services

    hace 2 semanas


    Desde casa, México Tele-Help LLC A tiempo completo

    **About the Role**We are seeking a **Remote Patient Services & Healthcare Operations Representative**to join our remote medical practice team. This role is primarily focused on patient care and phone-based support, ensuring every patient has a seamless experience from their first call to ongoing follow-up care.In addition to patient support, you will assist...

  • Remote Patient Services

    hace 2 semanas


    Desde casa, México Tele-Help LLC A tiempo completo

    **About the Role** We are seeking a **Remote Patient Services & Healthcare Operations Representative**to join our remote medical practice team. This role is primarily focused on patient care and phone-based support, ensuring every patient has a seamless experience from their first call to ongoing follow-up care. In addition to patient support, you will...


  • Desde casa, México Excellentflow Management Solutions, Inc A tiempo completo

    **Responsibility****Responsibilities**:- Provide compassionate and culturally sensitive support to patients and their families- Answer questions about insurance coverage, billing, and other financial matters- Coordinate care between patients and their providers- Resolve patient complaints and concerns- Maintain accurate and up-to-date patient...


  • Desde casa, México Excellentflow Management Solutions, Inc A tiempo completo

    **Responsibility** **Responsibilities**: - Provide compassionate and culturally sensitive support to patients and their families - Answer questions about insurance coverage, billing, and other financial matters - Coordinate care between patients and their providers - Resolve patient complaints and concerns - Maintain accurate and up-to-date patient...


  • Desde casa, México The Abbas Group A tiempo completo

    **Client Care Representative****Description**:**Hiring REMOTE Client Care Representatives — multiple roles open now!****Compensation: $1400-$2500 USD per month.**We partner with U.S. businesses to recruit top talent from Latin America. We’re urgently hiring **Client Care Representatives** to join our growing team.**Responsibilities**:- Deliver...


  • Desde casa, México BButler Allies Remotos A tiempo completo

    **Role: Client Care Representative** **Compensation: $1,400-$2,500 USD/month** **Qualifications**: - 1+ Years as a Client Care Representative or similar position - Fluent English, both verbal and written - Stable internet connection, laptop, and headset - Energetic & upbeat - Team Player - Willing to listen to feedback & improve **Responsibilities**: -...


  • Desde casa, México BButler Allies Remotos A tiempo completo

    **Role: Client Care Representative****Compensation: $1,400-$2,500 USD/month****Qualifications**:- 1+ Years as a Client Care Representative or similar position- Fluent English, both verbal and written- Stable internet connection, laptop, and headset- Energetic & upbeat- Team Player- Willing to listen to feedback & improve**Responsibilities**:- Address client...