Account Manager
hace 1 semana
**Account Manager (Marketing / SEO)**:**Location**: Remote (LATAM-based preferred)**Employment Type**: Full-time, Contractor**Reports to**: Founder & Head of Strategy (Chirag Kulkarni)**About TACO**:**TACO** is an AI-assisted organic search agency founded by **Chirag Kulkarni**, a renowned growth and SEO strategist. We partner with SaaS, eCommerce, and local businesses to scale their visibility across Google, ChatGPT, and emerging AI-driven platforms. By combining traditional SEO knowledge with proprietary AI workflows, we’re creating the future of organic growth.We’re not your average SEO agency — we move fast, experiment constantly, and push the limits of what’s possible in search. Our culture values **transparency, high ownership, clarity in communication**, and an obsession with **client outcomes**. We’re a small, cross-functional, and global team where each person has an outsized impact.**Role Summary**:As an **Account Manager**, you will serve as the strategic and operational bridge between our clients and the internal SEO/content teams. You’ll be responsible for managing U.S.based accounts, ensuring client satisfaction, aligning deliverables with business goals, and driving retention and growth through clarity, ownership, and outstanding relationship management.You must be fluent in marketing and SEO concepts to confidently manage expectations, guide priorities, and participate in strategic discussions. This is not a pure project coordination role — we’re looking for someone with the **judgment, initiative, and communication style to act as a trusted advisor** to clients and a reliable conductor for internal teams.**You’d Be a Great Fit If You Are**:- A **natural communicator** who brings clarity and calm to complex, fast-moving projects.- **Empathetic and client-oriented**, with a service mindset and high emotional intelligence.- Comfortable **navigating U.S.based clients** and stakeholders — you understand cultural nuance and communication norms.- Proactive in flagging issues and **owning client outcomes**, not just task completion.- Able to **translate technical SEO topics** into simple language for non-expert stakeholders.- Highly **organized and detail-oriented**, with strong follow-through and accountability.- Not afraid of **pushing back constructively** or guiding clients through ambiguity.- Comfortable working in **lean startup teams** and iterating on processes quickly.**️ Key Responsibilities**:- Manage and grow a portfolio of U.S.based SEO and content marketing clients.- Act as the primary point of contact for assigned accounts — lead meetings, manage expectations, and build trust.- Coordinate deliverables across SEO strategists, writers, and technical teams.- Ensure that all projects are delivered on time, within scope, and aligned with client KPIs.- Gather and synthesize performance insights for clear, actionable reporting.- Identify growth opportunities and flag potential risks to internal teams.- Document client goals, preferences, and feedback clearly and proactively.- Maintain excellent internal comms to keep workstreams moving with mínimal friction.**Qualifications**:- **3+ years of experience** in an agency environment, preferably in SEO or digital marketing.- Prior experience working with **U.S.based clients** is required.- Strong **marketing background** — SEO, content marketing, growth, or related.- **Advanced English** — fluent and professional across speaking, writing, and listening.- Proven track record of client success, account retention, and high CSAT.- Understanding of SEO workflows (audits, keyword research, content strategy, etc.).- Comfortable using tools like **Google Analytics, Search Console, Ahrefs, Notion, and Slack**.**Key Skills & Abilities**:**Soft Skills**:- Clear, responsive communication- Relationship management and empathy- Organization, prioritization, and self-management- Attention to detail and ability to juggle multiple accounts- Strategic thinking and client advisory mindset**Hard Skills**:- SEO concepts and digital marketing workflows- Project management basics (timelines, deliverables, status updates)- Familiarity with AI tools (e.g., ChatGPT, Claude, Notion AI) is a plus- Ability to interpret and report on performance metrics**Additional Information**:- **Location**: Remote — LATAM strongly preferred- **Schedule**: Full-time, flexible working hours with U.S. time zone overlap- **Compensation**: Competitive based on experience and region (details shared during interviews)- **Contract Type**: Contractor- **Team Size**: Small, high-ownership, fast-moving- **Career Growth**: Work directly with a leading SEO strategist (Chirag Kulkarni) and gain visibility into cutting-edge AI-powered SEO practices.
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