Veeva Configuration Support Engineer
hace 3 semanas
Job SummaryThe purpose of Commercial solution delivery centre (SDC) is to partner with customer facing capabilities areas to deliver cutting edge IT services to enable sales & marketing organization across the globe to actively engage physicians via different sales channels, enhance interactions & increase sales revenues. Delivering the portfolio of projects and services needs people with hybrid skill sets of technical ability and knowledge of the Commercial processes. Commercial IT function has undergone significant transformation and have adopted Salesforce, Veeva and IQVIA’s OCE platform along with iPad based mobile solutions to deliver business demands.The Commercial delivery network is truly global in scale with resources in Asia, US, UK, China, Brazil, Turkey and India.**Job Description**:Role and Responsibilities- Configuration of Veeva CRM as per various Market needs- Configuration of IQVIA’s OCE (Orchestrated Customer Engagement) CRM as per various needs from market.- Handling incidents provide work around’s, root Cause analysis, preventive actions and corrective actions related to Veeva CRM/IQVIA OCE and related systems integrated.- Advanced trouble shooting, break fix for issues spanning Veeva, OCE and related integrations- Assist in requirement analysis, effort estimation and solution/technical design for enhancements- Validation of sales cycle data (both pre and post load) to ensure data sanity in terms of targeting & alignment data- Proactive analysis, validation & working on product issues with SaaS providers such as Veeva, OCE, SFDC- Support service introduction of new capabilities in the Veeva platform- Able to work collaboratively with multiple teams across different geographies and time zonesEssential Skills and experience- Hands on experience of working in Sales & Marketing Portfolio preferably in Life Sciences Industry.- Hands on experience in rolling out or supporting Veeva CRM and Veeva Vault platform solutions at global level for a reputed pharma company- Technical hands on experience in- Veeva CRM configuration, data flows & customization (Visual force page, Apex class)- Veeva CRM integration with other platforms or technologies- SFDC, Apex Data Loader- PL/SQL/SoQL Queries- In depth understanding of Veeva data model- Excellent communication and interpersonal skills.- Excellent spoken and written English language skills.- Proactive approach to problem solving.- Able to grasp and understand new technology and concepts- Master’s / Bachelor’s degree or equivalent.Desirable Skills and experience- IQVIA’s OCE CRM configuration knowledge.- Veeva Vault configuration- Veeva Vault integration with other platforms or technologies- Certified Veeva Administrator- Certified SFDC Administrator- Certified Vault administrator- Exposure to various Integration Methodologies.- Excellent understanding and hands-on exposure of ETL/Informatica skills.- Good understanding of OS likes Unix/Linux & Shell Scripts.- Working knowledge on Java, MDM, SOA.- Knowledge of Web Services & Service Oriented Architecture.- Experience in service management tools, ServiceNow or Remedy.- Experience working in a shared service environment.- ITIL, Service Management- Experience of Agile methods
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Guadalajara, México AstraZeneca A tiempo completoAssociate Support Engineer / Veeva Vault Platform Engineer**JOB DESCRIPTION**:This support Engineer role may also be part of DevOps Platform team for AZ EQV Vault (Platform that hosts EQV) suite.**KEY RESPONSIBILITIES**:- Serve as an internal consultant and Veeva Vault expert for IT and business partners across regions and business areas.- Participate in...
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Veeva/iqvia CRM Configuration Support Engineer
hace 4 días
Guadalajara, México AstraZeneca A tiempo completoAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. As a high-performing team, we are united and motivated by our...
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Senior Veeva/ Iqvia Oce Configuration Support
hace 2 semanas
Guadalajara, México Astrazeneca A tiempo completoAstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious disease.But we're more than one of the world's leading pharmaceutical companies.As a high-performing team, we are united and motivated by our shared...
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Associate Support Engineer
hace 2 semanas
Guadalajara, México Astrazeneca A tiempo completoAssociate Support Engineer / Veeva Vault Platform Engineer**JOB DESCRIPTION**:This support Engineer role may also be part of DevOps Platform team for AZ EQV Vault (Platform that hosts EQV) suite.**KEY RESPONSIBILITIES**:- Serve as an internal consultant and Veeva Vault expert for IT and business partners across regions and business areas.- Participate in...
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Guadalajara, México AstraZeneca A tiempo completoThe purpose of Commercial solution delivery centre (SDC) is to partner with customer facing capabilities areas to deliver cutting edge IT services to enable sales & marketing organization across the globe to actively engage physicians via different sales channels, enhance interactions & increase sales revenues. Delivering the portfolio of projects and...
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Senior Salesforce Support Engineer
hace 2 semanas
Guadalajara, México AstraZeneca A tiempo completoThe purpose of Commercial solution delivery centre (SDC) is to partner with customer facing capabilities areas to deliver cutting edge IT services to enable sales & marketing organization across the globe to actively engage physicians via different sales channels, enhance interactions & increase sales revenues. Delivering the portfolio of projects and...
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Senior Consultant- Veeva CRM
hace 13 horas
Guadalajara, México AstraZeneca A tiempo completo**About the role**:**ESSENTIAL SKILLS REQUIRED**- 2 to 6 years of IT experience majorly in Veeva CRM- Experience in working in Veeva CRM support or development projects.- Experience of working in Sales & Marketing Portfolio preferably in Life Sciences Industry.- Technical expertise on Veeva, understanding of the real-world use of salesforce automation and...
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Senior Consultant- Veeva CRM
hace 2 días
Guadalajara, México AstraZeneca A tiempo completo**About the role**: **ESSENTIAL SKILLS REQUIRED** - 2 to 6 years of IT experience majorly in Veeva CRM - Experience in working in Veeva CRM support or development projects. - Experience of working in Sales & Marketing Portfolio preferably in Life Sciences Industry. - Technical expertise on Veeva, understanding of the real-world use of salesforce automation...
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Configuration Engineer Ii
hace 5 días
Guadalajara, México Plexus A tiempo completoPurpose Statement: The Configuration Engineer receives process, interpret, analyze and coordinate the customer documentation, assuring the integrity and life time period of the information. Suggest manufacturing design product improvements and is responsible for all job-related clerical and tactical functions related to the tracking, implementation of ECOs...
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Configuration Engineer Sr
hace 1 semana
Guadalajara, México Plexus A tiempo completoPurpose Statement: The Configuration Engineer receives process, interpret, analyze and coordinate the customer documentation, assuring the integrity and life time period of the information. Suggest manufacturing design product improvements and is responsible for all job-related clerical and tactical functions related to the tracking, implementation of ECOs...
