Customer Experience Manager, Ssd
hace 4 semanas
**What to Expect**Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable transportation.You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You will be tasked with identifying events in the local market that will maximize Tesla’s brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations.To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.**What You’ll Do**- Demonstrate sales leadership by role playing and having an active selling presence on the floor 70% of the time- Train and develop the team on sales and delivery processes, making sure the team is fluent in all aspects of product knowledge- Proficient in Sales and Delivery Operations with strong collaboration with both Service and Operations leadership - Ability to oversee Delivery Operations during Manager on Duty Shifts- Coach and motivate the team to meet and Exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location- Responsible for ensuring all employees provide best in class customer experience for every customer and manage customer escalations quickly and effectively through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Tesla’s mission- Recruit, train, and develop employees ensuring all positions are filled in a timely manner through evaluation and feedback.- Ensure facility maintenance and showroom presentation adhere to the brand standard**What You’ll Bring**- 3+ years applicable experience with proven track record to meet or exceed goals- Self-starting entrepreneur with exceptional management skills and great attention to detail- Ability to prioritize multiple projects and adhere to business-critical deadlines- Excellent written and verbal communication skills, ethical approach to sales and sales operations- Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with- Ability to work evenings and weekends in a retail environment and ability to relocate as needed
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Customer Success Manager
hace 2 semanas
Puebla, México Ellucian A tiempo completo**Together we are powering the future of Higher Education** Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping...
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Customer Success Manager, Americas
hace 2 semanas
Puebla, México ROAMBEE MEXICO, S DE RL DE CV A tiempo completoAs a Customer Success Manager, you will cater to medium and commercial accounts in the Americas (US, Canada, Mexico). You will be responsible for the success of Roambee’s customer-centric vision and meeting business goals throughout their journey, delivering exceptional customer service, identifying client solution requirements, aligning resources to...
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Technical Customer Success Manager
hace 2 semanas
Puebla, México Jumpcloud A tiempo completo**About the Role**:As a scaled Technical Customer Success Manager (TCSM), you’ll be partnering closely with sales, support, product, and engineering teams to deliver a world class customer experience.You will act as a trusted technical advisor to mid-market customers, strategically engaging with customers to drive onboarding, product adoption, and address...
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Customer Experience
hace 2 semanas
Puebla, México AUTOMÓVILES Y CAMIONES RIVERA A tiempo completoCamiones Rivera, agencia automotriz de vehículos comerciales, con más de 40 años de experiência y liderazgo en el sector, distribuidores de las marcas Mercedes Benz Y Freigthliner.Estamos buscando tu talento. ¡Únete a nuestro equipo de trabajo!- **Customer Experience**Objetivo del puesto:- **Garantizar que el cliente que visita las instalaciones de...
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Customer Experience
hace 6 días
Puebla, México AUTOMÓVILES Y CAMIONES RIVERA A tiempo completoCamiones Rivera, agencia automotriz de vehículos comerciales, con más de 35 años de experiência y liderazgo en el sector, distribuidores de las marcas Mercedes Benz Y Freigthliner. Estamos buscando tu talento. ¡Únete a nuestro equipo de trabajo! - **Customer Experience** Objetivo del puesto: - **Garantizar que el cliente que visita las instalaciones...
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Puebla, México Canonical A tiempo completoA leading open-source software company is seeking an Enterprise Customer Success Manager. This remote role emphasizes building strong customer relationships to enhance their journey with products like Ubuntu. Ideal candidates should have extensive IT project experience, outstanding presentation skills, and a collaborative mindset. Proficiency in languages,...
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Customer Experience Specialist Puebla, MX
hace 7 días
Puebla, México TaskUs A tiempo completoCustomer Experience Specialist Puebla, MX Join to apply for the Customer Experience Specialist Puebla, MX role at TaskUs. Job Description TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. Leveraging a cloud‑based infrastructure, we serve clients in sectors such as social...
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Customer Experience Specialist Puebla, MX
hace 1 semana
Puebla, México TaskUs A tiempo completoCustomer Experience Specialist Puebla, MX Join to apply for the Customer Experience Specialist Puebla, MX role at TaskUs. Job Description TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. Leveraging a cloud‑based infrastructure, we serve clients in sectors such as social...
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Store Growth
hace 3 semanas
Puebla, México Ikea A tiempo completoA leading home furnishings retailer is seeking a Store Manager in Puebla to drive business growth and enhance the shopping experience. The role involves developing local market strategies, leading a high-performing team, and ensuring customer satisfaction. You will facilitate business development, maintain store standards, and promote sustainability...
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Account Manager
hace 2 semanas
Puebla, México 1StopAsia A tiempo completo**Responsabilidades** - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and...
