Technical Support Agent
hace 3 semanas
Descripción y detalle de las actividadesObjective: To provide excellent customer service with extensive operational and technical support to diverse audiences in order to effectively and continuously resolve issues. Provide direct support to patients and clients in the USA, UK, Canada, and Australia through effective and timely communication. Responsibilities: - Provide in-depth support for various customer phone inquiries regarding applicable devices within assigned functions. - Address and resolve complex operational and/or technical issues by delivering effective customer service for corresponding devices. - Ensure accuracy and integrity of data throughout the documentation process of all customer contacts in applicable systems. - Maintain confidential patient and/or health information in accordance with company policies, HIPAA, and other regulatory requirements. - Stay updated on applicable devices and/or troubleshooting techniques to consistently deliver clear and concise customer service, demonstrating broad knowledge and sound judgment in resolving various operational and/or technical matters. - Handle confidential information productively with a high level of professionalism, discretion, and tact. - Serve as a technical resource for interdepartmental teams and/or internal clients. - Establish and maintain strong relationships with internal and/or external customers by effectively understanding and interpreting company policies and procedures during all customer interactions. - Guide other staff members on specific System One inquiries. -Execute tasks assigned by immediate supervisor according to departmental and company needs.Experiência y requisitos**Número de vacantes** 1**Área** Atención a Clientes/Call Center/Telemarketing**Contrato** Permanente**Modalidad** Híbrido**Turno** Mixto**Jornada** Tiempo Completo**Estudios** Preparatoria**Sexo** Indistinto**Disponibilidad p. viajar** No
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Technical Support Agent
hace 3 semanas
Tijuana, México Mediméxico, S. de R.L. de C.V A tiempo completoDescripción y detalle de las actividades**Customer Service - Remote Technical Support****Location**: Fully remote**Schedule**:Pacific Time, 12 PM to 10 PM** (some weekends required with prior notice)**Are you looking for a rewarding customer service role with international impact?****Join our team and provide exceptional operational and technical support to...
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Technical Support Agent
hace 3 semanas
Tijuana, México Harman International A tiempo completoA Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better.Innovation, inclusivity and teamwork are a part of our DNA.When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do...
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Technical Support Agent
hace 3 semanas
Tijuana, México Harman International A tiempo completoA Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...
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Technical Support Engineer
hace 3 días
Tijuana, México Teradata A tiempo completoWhat You'll DoAre you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana is a great fit for you.Teradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems they...
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Technical Support Engineer
hace 4 días
Tijuana, México Teradata A tiempo completoWhat You'll Do Are you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana is a great fit for you. Teradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems...
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Technical Support Specialist- Mandarin Support
hace 3 días
Tijuana, México Teradata A tiempo completoWhat You’ll DoThe Technical Support Professional- Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...
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Technical Support Specialist- Mandarin Support
hace 4 días
Tijuana, México Teradata A tiempo completoWhat You’ll Do The Technical Support Professional - Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...
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Technical Support Agent
hace 2 semanas
Tijuana, México Harman de México, S. de R.L. de C.V. A tiempo completoDescripción y detalle de las actividades **A Career at HARMAN** As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow,...
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Technical Support Specialist
hace 3 semanas
Tijuana, México Teradata A tiempo completoOur CompanyAt Teradata, we believe that people thrive when empowered with better information.That's why we built the most complete cloud analytics and data platform for AI.By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions.The world's...
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Technical Support Engineer
hace 3 semanas
Tijuana, México Teradata A tiempo completoAre you a problem solver?Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers?If so, a position as a Technical Support Engineer at Teradata is a great fit for you.What We DoTeradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems they encounter with...
