IS/IT Workforce Planning and Management Lead

hace 2 meses


distrito federal, México Nestlé A tiempo completo

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future.

With more than CHF billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day.

Main Purpose of Job

Reporting into the Product Group Manager or Regional Head of Product Stream, the WPM Lead operationally maintains all resources required for workforce management, manages capability planning for the product group and cross-product initiatives and carries out dynamic resource allocation.

Their workforce allocation duties deliver qualified resources to product teams at the right time. S/He oversees the flow of pooled resources, proposing solutions to match demand and supply across Products and Product Groups as well as other IS/IT initiatives (projects).

The WPM lead serves as the line manager of local Nestlé team members, provides coaching and ensures effective development planning to support career growth.

In addition, S/He coordinates communication and objectives between IS/IT and HR & recruiters maintaining recruitment packs for the various IS/IT teams and facilitating the IS/IT interactions along the recruitment and selection process.

The Lead also plans and facilitates the Training and Development activities on behalf of both Product Teams and Community of Practice.

IS/IT Workforce Operational Management

  • Facilitates and creates awareness on orientation/on-boarding activities and proficiency level increase as well as personal development learning and training for new, promoted, and transferred employees.
  • Deploys pooled workforce to product groups and teams as requested by the leads and in relation to the best use of centralized pools of expertise and the best workload balance for the teams.
  • Provides inputs and recommendations or solves directly conflicting/competing workforce requirements and needs among requesters.
  • Offers alternatives to first-cut resource requests and/or external resource providers. As needed, escalates conflicts to leadership for decisions and actions.
  • Collaborates with Supplier Delivery Management to tactically avoid the workforce allocation gaps and solve issues.
  • Works to surface and facilitates the changes needed in culture, behaviors and practice to avoid talent issues.
  • Gathers and analyzes individual and team performance for use as input during people and management performance reviews.

Workforce Leadership

  • Develop high performing teams in alignment with the People process cycle and the 5 people practices.
  • Create the context: create alignment, lead by example, promote an open culture and our values in a sustainable way.
  • Select talent: recruit and onboard people and plan capabilities for the future.
  • Develop people: coach, define effective development plans and assess talent.
  • Ensure that team acts and engages according to culture attributes and JSPs.
  • Drive performance: empower and enable people, give and receive feedback, evaluate and differentiate performance.
  • Recognize achievements: give and receive recognition, reward performance.
  • Facilitate time and work-life balance for the various development activities of his/her team.
  • Coach and mentor individually or in teams to secure network building, collaboration, learnings and excellence mindset.

Operational Analysis & Communication

  • Maintains and makes visible in real-time transparent analyses of the current and projected states of workforce alignment.
  • Maintains up-to-date profiles, skills, knowledge, expertise, competencies for all IS/IT staff.
  • Identifies and analyzes dashboard variances and trends, and proactively proposes strategies and actions.
  • Provides management and leadership with agreed-on IS/IT resource reports and advisory that are timely and accurate.
  • Monitors and takes direct action or escalates in cases involving the optimal and effective usage of the entire cadre of resources.

Automation

  • Participates in agile iteration as a key IS/IT consumer of an automated process and platform.
  • Communicates, using the IS/IT Community of Practice platform, any topics related to Workforce Planning and Management.

Key Experience

  • A bachelor's degree in IS/IT, business, project management, human resources or supply chain management.
  • 4+ years of creating and leading high performing IS/IT teams.
  • 5+ years of experience in dynamic resource allocation, capacity planning, consulting or project management.
  • Experience with assembling, analyzing, recommending, escalating, reporting, and explaining various metrics surrounding workforce to IS/IT leads.
  • Experience dealing with third-party suppliers and contingent workforce.
  • Experience with effective communication at different levels in the organization and in English.
  • Experience working in a global environment and with virtual teams.

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

  • Great benefits including competitive salary and a comprehensive social benefits package.
  • Personal and professional growth through ongoing training and constant career opportunities.
  • Hybrid working environment with flexible working scheme.
  • Recreation activities such as yoga, Zumba, and a wide range of volunteering activities.
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