Systems Engineering Manager

hace 1 mes

quintana roo, México Apple Leisure Group A tiempo completo

ALG Vacations (ALGV), part of the Hyatt family, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America’s only vertically integrated travel, hospitality, and leisure management group, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as aSystems Engineering Manager with Trisept Solutions. In this role, you will be responsible to plan, coordinate, direct, and support technology-related activities within the organization. You will also help determine technology goals based on the overall corporate initiatives and implement solutions to meet those goals.

A successful Systems Engineering Manager will:

  • Analyze, design, and implement technology solutions as part of a team or independently.
  • Support and maintain existing systems and software.
  • Advise and direct the work of other IT professionals.
  • Provide technical and analytical guidance and review work.
  • Collaborate with software/infrastructure engineers, product managers, and project management teams to define features, deliverables, and strategies for technology products.
  • Prioritize, organize, and deliver solutions based on senior leadership direction and goals using iterative development methods that maximize efficiency and value to the business as quickly as possible.
  • Communicate project status and progress to senior leadership.
  • Champion and refine best-practice delivery processes, but also be creative when unique circumstances arise.
  • Research, evaluate, and recommend technology solutions.
  • Manage 3rd party involvement as needed.
  • Demonstrate a commitment to Hyatt core values.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Requirements:

  • Bachelor's degree in MIS, Computer Science, Information Technology or related field from a 4-year college or university; or equivalent combination of education and experience.
  • Master’s degree preferred but not required.
  • 10+ years' experience in a technology driven organization.
  • 5+ years managing technology teams.
  • Exceptional communications skills (both oral and written), and comfortable communicating with both junior and senior-level professionals internally and externally.
  • Excellent organizational, planning, facilitation, and prioritization skills.
  • Ability to solve problems under time constraints.
  • Extensive knowledge in various software development life cycles ranging from agile/scrum to waterfall methodologies.
  • Extensive knowledge of Microsoft technologies, environments, and languages.
  • Extensive knowledge in systems/software analysis and design.
  • IT related and/or Microsoft related certificates a plus but not required.
  • Comfortable managing discussions from both a business and technical lens.
  • Ability to learn and adapt new technologies quickly and provide guidance on how to integrate and/or enhance existing systems and platforms.
  • Strong and proven ability to bring clarity to unclear situations.
  • Collaborative, team-building leadership style.
  • Ability and willingness to operate in a fast-paced, complex business environment.

About ALG Vacations:

It all begins when our client’s book with ALG Vacations. We keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:

  • Vacations : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
  • Destination Management Services : Best-in-class destination management services provided by Amstar DMC and Worldstar
  • Loyalty Program : Exclusive loyalty program Unlimited Vacation Club
  • Technology Solutions : Innovative technology solutions provider Trisept Solutions, connecting over 88,000 travel agents with leading travel suppliers.

Since 2021, ALG Vacations has been part of the Hyatt family.At Hyatt, we believe in the power of belonging and creating a culture of care where our colleague’s become family. Our colleagues and our guests have been at the heart of our business since 1957 and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

As we continue to grow our business together, we never lose sight of what’s most important: Our People. We turn trips into journeys, encounters into experiences and jobs into careers.

Trisept Solutions is the enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants. With 20 years of travel technology innovation, end-to-end traveler engagement and billions of transactions processed each year, this is the world’s most sophisticated travel merchandising platform.

Our Values

At ALG Vacations, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

Our Commitment to Diversity & Inclusion

Being part of ALG Vacations and the Hyatt family means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

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