Technical Customer Care

hace 3 semanas


Cuajimalpa, México EVO Payments Mexico, S. de R.L. de C.V. A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.**Manages the help desk team and the activities associated with the identification, prioritization, and resolution of reported problems. Plans and schedules help desk activities to ensure continuity of service. Assigns team members to various operations and directs their activities. Ensures that all phases of help desk support are coordinated, monitored, logged, tracked, and resolved appropriately. Analyzes help desk enquiries to identify recurring user problems, recommends solutions, and identifies areas where help desk service can be improved. Oversees the development, maintenance, and integrity of help desk software to ensure that help desk team members use and maintain problem management databases or other help desk software so that help desk activities and performance can be monitored. Develops problem solving guidelines, checklists, or other materials to assist help desk team to respond to user problems that are recurring or routine.


  • Customer Service

    hace 2 semanas


    Cuajimalpa, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Cuajimalpa de Morelos, Ciudad de México**:¡Únete a nuestra familia como Ejecutivo PCC Bilingüe (Patient Care Center)!**¿Qué necesitas para aplicar?**- **Nível de inglés avanzado (B2-C1), tanto hablado como escrito.**:- 2+ años de experiência en atención a clientes (call center, customer care, área médica o...


  • Cuajimalpa, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Cuajimalpa de Morelos, Ciudad de México**:**¡ESTAMOS CONTRATANDO!****Importante clínica de fertibilidad, especializado en cumplir sueños.****¡Únete a nuestra familia como Ejecutivo PCC Bilingüe (Patient Care Center)!****ACTIVIDADES**:- Atenderás llamadas de pacientes con calidez y profesionalismo, gestionando...


  • Cuajimalpa, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Cuajimalpa de Morelos, Ciudad de México**: **¡ESTAMOS CONTRATANDO!** **Importante clínica de fertibilidad, especializado en cumplir sueños.** **¡Únete a nuestra familia como Ejecutivo PCC Bilingüe (Patient Care Center)!** **ACTIVIDADES**: - Atenderás llamadas de pacientes con calidez y profesionalismo,...


  • Santa Fe Cuajimalpa, México Logitech A tiempo completo

    **Job Summary****The Tech Support Representative is responsible for enthusiastically resolving technical support issues (mostly AV hardware and software, but some other products) from business customers and technical support escalations from Tier 1 team members.****Primary Job Responsibilities**- ** Resolve escalated support tickets from our Tier 1 support...

  • Vpc Technical Sr. Analyst

    hace 2 semanas


    Cuajimalpa, México Mercedes-Benz Mexico, S. de R.L. de C.V. A tiempo completo

    **Aufgaben**:Mercedes-Benz AG is responsible for the global business of Mercedes-Benz Cars and Mercedes-Benz Vans, with over 170,000 employees worldwide. Mercedes-Benz AG is one of the world's largest manufacturers of luxury passenger cars.The company focuses on the development, production and sales of passenger cars, vans and vehicle-related services....


  • Santa Fe Cuajimalpa, México Certu Systems A tiempo completo

    At Certu Systems, we’re focused on creating solutions that make a real difference for our customers. We value collaboration, transparency, and a customer**-**first mindset. Join us to be part of a team that’s committed to continuous growth and making an impact. **About the Role** As a Customer Support Specialist (Tier 2), you’ll be the first point of...


  • Santa Fe Cuajimalpa, México Certu Systems A tiempo completo

    At Certu Systems, we’re focused on creating solutions that make a real difference for our customers. We value collaboration, transparency, and a customer**-**first mindset. Join us to be part of a team that’s committed to continuous growth and making an impact. **About the Role** As a Customer Support Specialist (Tier 2), you’ll be the first point of...


  • Cuajimalpa de Morelos, México Jetour Soueast México A tiempo completo

    About Us: Jetour (in Chinese: 捷途, romanized: Jié tú) is a Chinese automobile brand launched in 2019 by Chery under its Chery Commercial Vehicles division. It is presented as Chery's affordable brand in the crossover and SUV segment. The Jetour product lineup is not expected to be smaller than the mid-size segments, offering configuration options for 5,...

  • Customer Service Agent

    hace 4 semanas


    Cuajimalpa, México Daimler Truck North America A tiempo completo

    remote type- Onsite- locations- Cuajimalpa de Morelos, CDMX- time type- Full time- posted on- Posted Today- job requisition id- DT-12707- We are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years in Mexico, we have...


  • Cuajimalpa de Morelos, Ciudad de México Jetour Soueast México A tiempo completo

    About Us: J etour (in Chinese: 捷途, romanized: Jié tú) is a Chinese automobile brand launched in 2019 by Chery under its Chery Commercial Vehicles division. It is presented as Chery's affordable brand in the crossover and SUV segment. The Jetour product lineup is not expected to be smaller than the mid-size segments, offering configuration options for...