Customer Service
hace 3 días
We are looking for a fluent bilingual A/R Specialist to join our CFO team in Mexico.The Specialist will act as the primary point of contact responsible for replying to queries and tickets raised by our customers related to the collections function as well as assisting with those related to billing and other business-related issues.Build a positive report with our external customers and our internal business partners within the sales and service delivery organization.Minimize any threat of bad debt by highlighting potential bad payers in a timely manner and proactively act on them or escalate as appropriate.To comply with Rackspace set processes, procedures, and guidelines- Act as the primary point of contact for the customer- billing and payment issues on assigned portfolio- ensures the collection process is working efficiently by monitoring customers and collecting all money due- minimize the risk of bad debt- initiates query resolution by employing various techniques including account reconciliation, and research- handles and documents internal and external communication- expected to use third-party portals for monitoring invoice uploads and PO management- forms and maintains a positive and collaborative relationship with other departments to address and solve issues**Knowledge**:- intermediate knowledge of Microsoft office suite- intermediate knowledge in resolving account issues- familiar with operating in a high transaction volume environment- familiar with portals and PO management for cash collections**Skills**:- Strong customer service skills including timely communication- strong conflict resolution skills- 1-3 years of collections experience (Desirable)- Customer service experience- strong written and verbal communication skills in English- Fluent in Spanish, both verbal and writtenLI-VL1**About Rackspace Technology****More on Rackspace Technology
-
Customer Service Representative
hace 2 semanas
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish)Company: 1 Customer ServiceLocation: Remote - Mexicali, Baja California**Job Type**: Full-Time (40 Hours per week)Job Summary:Key Responsibilities:- Work with our ticket system to resolve customer inquiries and complaints in a timely manner- Retain customers and resolve customer complaints...
-
Dispatcher/customer Service Representative
hace 4 días
Desde casa, México Local Service Pros Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...
-
Customer Service
hace 6 días
Desde casa, México The Getch A tiempo completo**Role: Customer Service** **Location: Monterrey, Mexico (need local)** **Duration: Fulltime** **Salary: MXN 18000/Month** **Languages: Advanced English is Mandatory** **Openings: 50+ positions** **Responsibilities** 1+ years of experience in call or Customer service English advanced required **Salary**: $10,000.00 - $15,000.00 per month Application...
-
Customer Service Representative
hace 2 semanas
Desde casa, México Brickon Property Management A tiempo completo**Customer Service Representative Job Description** **Who We Are**: Brickon is a short-term rentals company, aiming to become the biggest and beloved brand of high hospitality in México, Latam and the world. **About the Role**: We are looking for an ambitious Customer Service Representative that can provide our clients and guests with the most...
-
Customer Service Representative
hace 2 semanas
Desde casa, México Remote Leverage A tiempo completo**Customer Service Representative**Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available.**$1000-$2500 USD per Month**We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business directly,...
-
Customer Service
hace 3 días
Desde casa, México AutoComplete A tiempo completo$USD - $650-800/Month DOESeeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this role.**...
-
Customer Service Representative
hace 2 semanas
Desde casa, México Remote Leverage A tiempo completo**Customer Service Representative** Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available. **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business...
-
Customer Service Representative
hace 2 semanas
Desde casa, México Motorcycle Safety Academy A tiempo completo**Overview**:A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services.**Pay Rate**:Pay rate is MX$10,000 to MX$13,000**Key...
-
Customer Service Trainer
hace 4 semanas
Desde casa, México Proper A tiempo completo**Proper is a quickly growing startup that values your skills, voice, and happiness.**We’re a team of developers, designers, engineers, accountants, CPAs, project managers, and creatives worldwide. But we’re also surfers, hikers, Sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers. Together, we provide the most...
-
Customer Service Trainer
hace 19 horas
Desde casa, México Proper A tiempo completo**Proper is a quickly growing startup that values your skills, voice, and happiness.** We’re a team of developers, designers, engineers, accountants, CPAs, project managers, and creatives worldwide. But we’re also surfers, hikers, Sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers. Together, we provide the most...
