Customer Service
hace 4 semanas
We are looking for a fluent bilingual A/R Specialist to join our CFO team in Mexico.The Specialist will act as the primary point of contact responsible for replying to queries and tickets raised by our customers related to the collections function as well as assisting with those related to billing and other business-related issues.Build a positive report with our external customers and our internal business partners within the sales and service delivery organization.Minimize any threat of bad debt by highlighting potential bad payers in a timely manner and proactively act on them or escalate as appropriate.To comply with Rackspace set processes, procedures, and guidelines- Act as the primary point of contact for the customer- billing and payment issues on assigned portfolio- ensures the collection process is working efficiently by monitoring customers and collecting all money due- minimize the risk of bad debt- initiates query resolution by employing various techniques including account reconciliation, and research- handles and documents internal and external communication- expected to use third-party portals for monitoring invoice uploads and PO management- forms and maintains a positive and collaborative relationship with other departments to address and solve issues**Knowledge**:- intermediate knowledge of Microsoft office suite- intermediate knowledge in resolving account issues- familiar with operating in a high transaction volume environment- familiar with portals and PO management for cash collections**Skills**:- Strong customer service skills including timely communication- strong conflict resolution skills- 1-3 years of collections experience (Desirable)- Customer service experience- strong written and verbal communication skills in English- Fluent in Spanish, both verbal and writtenLI-VL1**About Rackspace Technology****More on Rackspace Technology
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Customer Service Representative
hace 2 semanas
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish) Company: 1 Customer Service Location: Remote - Mexicali, Baja California **Job Type**: Full-Time (40 Hours per week) Job Summary: Key Responsibilities: - Work with our ticket system to resolve customer inquiries and complaints in a timely manner - Retain customers and resolve...
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Dispatcher/customer Service Representative
hace 2 semanas
Desde casa, México Local Service Pros Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...
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Customer Service Representative
hace 7 días
Desde casa, México Brickon Property Management A tiempo completo**Customer Service Representative Job Description** **Who We Are**: Brickon is a short-term rentals company, aiming to become the biggest and beloved brand of high hospitality in México, Latam and the world. **About the Role**: We are looking for an ambitious Customer Service Representative that can provide our clients and guests with the most...
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Customer Service Representative
hace 3 semanas
Desde casa, México Agilent Technologies Inc. A tiempo completoYou will resolve customer service issues for complex, multi-country, or multi-regional accounts, liaise between customers and appropriate internal organizations such as sales, manufacturing, logistics, and service delivery to resolve customer inquiries and inspire changes to production and/or shipping schedules and price changes. You may also be responsible...
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Customer Service
hace 4 semanas
Desde casa, México AutoComplete A tiempo completo$USD - $650-800/Month DOESeeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this role.**...
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Customer Service
hace 4 días
Desde casa, México Tele-Help LLC A tiempo completoRemote Virtual Assistant — Customer Service & Client OutreachSalary: MX$15,000/monthSchedule: Monday–Friday, 9:00 AM – 5:00 PM PSTWork Environment: Professional remote work settingRequirements: Computer + high-speed Wi-FiAbout the RoleWe are seeking a reliable and customer-focused Remote Virtual Assistant (RVA) to support a growing painting business....
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Customer Service Representative
hace 1 semana
Desde casa, México Motorcycle Safety Academy A tiempo completo**Overview**: A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services. **Pay Rate**: Pay rate is MX$10,000 to...
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Customer Service Representative
hace 2 semanas
Desde casa, México US Appliance A tiempo completoUS Appliance Repair Customer Service Representative - Give exceptional customer service - Organize and route incoming telephone calls - Able to be multi-player - Computer skills - Use Smartsheet for very basic functions - Must be able to manage time effectively Customer service representative with other office responsibilities. Hourly pay will increase...
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Customer Service Agent
hace 2 semanas
Desde casa, México N8 Fire & Safety A tiempo completoWe’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a...
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Customer Service Representative
hace 3 días
Desde casa, México Sofia Health A tiempo completo**Company Description**Sofia is a platform that provides personalized, complementary health and wellness solutions. Whether you're seeking 1:1 sessions with top providers, group classes, or trending wellness products, Sofia makes it easy to discover and schedule services. We empower individuals to get options, answers, and results, while also helping...