Bilingual Customer Service for Donor Services

hace 3 días


El Malecón, México SellersHub A tiempo completo

Are you passionate about helping others? Do you thrive in a customer-focused environment? Join our team as a **Customer Service Representative** and play a crucial role in assisting donors who are making a positive impact. This position is perfect for someone who enjoys personal interaction and takes pride in delivering excellent service.**Key Responsibilities**:- Provide exceptional support to donors, answering their inquiries with care and precision.- Accurately record all donor information in our system.- Handle incoming calls with strict adherence to our quality standards, ensuring each interaction is positive and informative.- Deliver accurate and thorough information to donors, assessing their needs to fulfill their requests effectively.- Maintain a confident, helpful, and empathetic approach in all communications.**Qualifications**:- **Advanced English proficiency is essential.**:- Preferred 1+ years of experience in a similar customer service role.- Familiarity with legal terms and jargon is a plus, but not required.- Strong interpersonal skills with the ability to forge connections easily.- Confident communicator who consistently receives positive feedback.- Self-motivated with a positive attitude and a strong commitment to learning and growth.- Excellent spelling, grammar, and quick learning abilities to contribute efficiently.- Emotional intelligence to remain composed under pressure and when handling difficult clients.- Strong computer skills, including the ability to type 30+ words per minute in a Windows environment.- Reliable and committed to maintaining a perfect attendance record.- **Morning Shift**:Your schedule starts between 5:00 am and 7:00 am, working 6 hours per day with Sundays OFF.- **Salary**:$3,360.Tipo de puesto: Tiempo completo, Medio tiempoSueldo: $3,300.00 a la semanaIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial



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