Junior Networking Engineer

hace 2 semanas

Guadalajara, México EPAM Systems A tiempo completo

We are looking for a driven and proactive **Junior Networking Engineer** to join our dynamic team.This role is ideal for someone passionate about technology and networking and who thrives in a fast-paced environment supporting global customers with our cutting-edge Cloud Platform products.RESPONSIBILITIES- Support customers using Cloud Platform products, including Google Compute Engine and related services- Provide technical assistance as part of a 24x5 global support organization- Collaborate with Engineers and Product Managers to enhance the product- Manage change requests and incident tickets for Incident Management, Problem Management, and Change Management- Follow notification and escalation protocols- Maintain standards for communication with the business regarding operational issues**REQUIREMENTS**:- At least 1 year of experience as a Networking Engineer or in a combined role with Sysadmin- Proficiency in Linux/UNIX, Windows Server- Knowledge of web and mail protocols such as HTTP, TLS, SMTP- Experience with network protocols and technologies, including TCP, UDP, and HTTP/HTTPS- Background in routing protocols and network technologies like OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS- Understanding of network security practices, including firewall policies, VPN, and IPSEC- Skills in shell scripting and familiarity with VMs such as Google Compute Engine, VMware, Amazon EC2- Capability to set up monitoring, conduct performance audits, and optimization- Strong understanding of administrative tasks, including user accounts and access control- Experience troubleshooting with network tools like traceroute, iperf, tcproute- Familiarity with common Linux troubleshooting tools like vmstat, iostat, lsof, strace- Knowledge of ITIL/ITSM processes and software development methodologies- Ability to design, deploy, follow, explain, and enhance ITIL/ITSM processes- Strong business ownership and customer focusNICE TO HAVE- Familiarity with SQL and cloud computingWE OFFER- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

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