HR Operations Advisor

hace 4 días

Tlaquepaque, México Micro Focus A tiempo completo

**About Micro Focus**Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving marketplace. _That’s high tech without the drama_**About the role**As a HR Operations Advisor supporting the HR Direct team, you will be responsible for addressing queries from Micro Focus employees, managers and other partners. This role demands proactive thinking and anticipation so solutions can be built, or gaps can be addressed with the support of COEs and other teams wherever applicable. This role will support the AMS region and hence an indepth knowledge of policies and procedures is needed, especially for USA which contributes to high volume in the region. Prior experience and knowledge of Workday, CRM tools, Benefits systems etc will be an added advantage.**Responsibilities**:- ** Resolve employee enquiries submitted via chats and tickets in the HR Direct tool**:- ** Provide end to end support with complete case ownership and resolve tickets with complete and cohesive solution**:- ** Connect with employees one-on-one, offering a good customer experience**:- ** Establish good rapport with the HR support teams and the COE leads**:- ** Support process, program or project delivery with team guidance and instructions**:- ** Identify areas for process improvements; provide solution for non-standard activities**:- ** Assist with analytical and administrative support tasks for the team, on need basis**:**Education and Experience Required**:- **First level university degree; advanced university degree in business or equivalent experience preferred**:- ** Typically 5+ years’ experience in HR, HROPS, Shared Services preferably in HR help desk support services**:- ** Advanced English Level**:**Knowledge and Skills**:- **String knowledge of processes, systems, and expertise in back-end processes**:- ** Strong general HR knowledge**:- ** Advanced communications (written/verbal), presentation, and facilitation skills**:- ** Ability to not only manage at an operational level but also think strategically**:- ** Ability to recognize and effectively manage the consequences of a process**:- ** Strong customer orientation and ability to influence the employee experience**:- ** Good time management skills and team working**:- ** Ability to work remotely and under own initiative**:- ** Ability to support multiple countries**:- ** Good research and troubleshooting skills**:**Job**:Human Resources**Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status

  • HR Operations Advisor

    hace 4 días

    Tlaquepaque, México Micro Focus A tiempo completo

    **About Micro Focus** Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving...

  • HR Operations Advisor

    hace 4 días

    Tlaquepaque, México Micro Focus A tiempo completo

    and back-end processes. Defines the strategy for HR Operations support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO). Leads, coordinates and provides HR Operations support for all MADO employee transitions. **_ Responsibilities: _** - Manage Employee records in HR System - Implements and manages multiple parts of process delivery with team...

  • HR Operations Advisor

    hace 4 días

    Tlaquepaque, México Micro Focus A tiempo completo

    and back-end processes. Defines the strategy for HR Operations support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO). Leads, coordinates and provides HR Operations support for all MADO employee transitions.**_ Responsibilities: _**- Manage Employee records in HR System- Implements and manages multiple parts of process delivery with team...

  • HR Operations Representative

    hace 2 semanas

    Tlaquepaque, México Micro Focus A tiempo completo

    **About Micro Focus** Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving...

  • Hr Global Services Advisor

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    HR Advisor**Job Description**:HP Inc. creates technology that makes life better for everyone, everywhere.Through our portfolio of printers, PCs, solutions, and services, we engineer experiences that amaze.We believe in the power of ideas.Our vision is to produce technology that makes life better for everyone, everywhere - every person, every organization,...

  • HRgs I9 Compliance Advisor

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary**This role is responsible for conducting HR processes like I9 verification for New Hires, Re-Hires, International Transfers, current employees needing re-verification, data management, and compliance, while also advising on service enhancements. The role manages employee records, collaborates on process improvements, maintains control...

  • HR Reporting Analyst

    hace 5 días

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: HR Reporting Analyst This role is part of Americas HR Business Partners supporting business clients throughout the region. As the HR Analyst, you will partner closely with HR Business Partners, Managers & Directors to provide standardized, consistent solutions that support client needs. This role will drive strong customer service through...

  • Hr Reporting Analyst

    hace 3 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    PositionHR Reporting AnalystWhat You'll Be DoingResponsible for data accuracy, quality, management and fulfillment of submitted reporting requests from Americas HR Business Partners in a centralized and standardized mannerResponsible for identifying processes or reporting solutions based on client needsAssist with the development and maintenance of...

  • Customer Operations Advisor

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    This is a Customer Operations role supporting the NA Market. Customer facing role accountable for backlog management to support customer requirements and enable HPs financial objectives. We put the customer’s experience at the center of everything we do.- ** Responsibilities**:- Acts as a first point of contact for solving and delivering solutions to...

  • HR Project Specialist

    hace 1 semana

    Tlaquepaque, México e-Infochips A tiempo completo

    **Position**:HR Project SpecialistThe Regional Talent Development team is seeking to hire a HR Project Specialist who will work closely with the Talent Program Manager to organize Arrow’s Global Leadership Development, Performance and Inclusion/Diversity programs for the region. This role will also support region and business unit specific talent...