Property & Resident Relations Specialist
hace 4 semanas
**Position**:Resident Relations Specialist (100% Remote)**Responsibilities**:- Serve as a floating resource, assisting different departments and teams with their specific needs.- Provide exceptional customer service to residents and visitors, ensuring their inquiries, concerns,and requests are addressed promptly and professionally.- Act as a point of contact for residents, addressing their questions and concerns in a friendly andempathetic manner.- Monitor and respond to resident inquiries, ensuring timely and appropriate responses.- Supporting the leasing team on an ad-hoc basis- Collaborate with the maintenance team to ensure prompt resolution of maintenance requests andfollow up with residents to ensure satisfaction.- Maintain accurate and up-to-date records of resident interactions, feedback, and requests in adesignated database or CRM system.- Support the team during periods of absence, covering customer service duties and ensuringsmooth operations.- Collaborate with team members to identify areas for improvement and contribute to thedevelopment and implementation of strategies to enhance resident satisfaction.**Requirements**:- 3+ years of experience with Appfolio, in customer service or a related field- Excellent communication and interpersonal skills, with the ability to build positive relationshipswith residents, team members, and external stakeholders.- Strong problem-solving abilities and the capacity to handle difficult situations with professionalismand diplomacy.- Ability to work independently and as part of a team, demonstrating flexibility and adaptability tochanging priorities.- Exceptional organizational skills and attention to detail.and communication purposes.**Payment**- Base Monthly salary of $1300 USD- Payments are processed and sent via WISE or a similar platform at an established frequency (bi-weekly)**Schedule**: 8:30am - 5:00pm EDT (US)Tipo de puesto: Tiempo completoSueldo: $21,904.87 al mesHorario:- Turno de 8 horasPrestaciones:- Aumentos salariales- Horarios flexiblesPregunta(s) de postulación:**You will need to copy paste the link and make sure there are no "" included in the linkLugar de trabajo: Remote
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Resident Experience Specialist
hace 4 semanas
Desde casa, México Prosper Communities A tiempo completo**Job Summary**:The **Resident Experience Specialist** serves as the primary point of contact for residents, ensuring their concerns are addressed promptly and professionally. The role includes managing resident communications, overseeing lease renewals, and collaborating with the property management team to enhance services and improve resident...
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Resident Experience Specialist
hace 4 semanas
Desde casa, México Prosper Communities A tiempo completo**Job Summary**:The **Resident Experience Specialist** serves as the primary point of contact for residents, ensuring their concerns are addressed promptly and professionally. The role includes managing resident communications, overseeing lease renewals, and collaborating with the property management team to enhance services and improve resident...
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Assistant Property Manager
hace 2 semanas
Desde casa, México JMK Property Investment A tiempo completo**Remote Assistant Property Manager Job Description**:We are looking for an Assistant Property Manager to join our team. The assistant property manager will support the Property Manager and oversee the coordination and supervision of service providers and be accountable for all on-site property management, including local marketing, admin tasks, all tenant...
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Assistant Property Manager
hace 2 semanas
Desde casa, México JMK Property Investment A tiempo completo**Remote Assistant Property Manager Job Description**: We are looking for an Assistant Property Manager to join our team. The assistant property manager will support the Property Manager and oversee the coordination and supervision of service providers and be accountable for all on-site property management, including local marketing, admin tasks, all tenant...
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Property Manager Assistant
hace 3 semanas
Desde casa, México Emerald Property Management A tiempo completo**Company**: Emerald Property Management**Salary**: USD $1050-$1350.**Company Description****Roles and Responsibilities**:- Conduct regular property inspections and oversee maintenance to ensure compliance with safety standards for 300 properties.- Handle tenant inquiries, requests, and complaints professionally to maintain positive tenant relations.- Manage...
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Property Manager License Specialist
hace 4 semanas
Desde casa, México Nomadic Property Management A tiempo completo**Company**: Nomadic Property Management**Website**:**Salary range**:$900 - $1100 USD**About us**:Nomadic Real Estate is a property manager founded in 2005 and headquartered in Washington, DC, one of the largest real estate markets in the United States. Nomadic core business is to provide property management services for landlords and investors. Through the...
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Property Management Assistant
hace 4 semanas
Desde casa, México Sleep Sound Property Management, Inc A tiempo completo**Is This You?**You're eager to learn and are energetic.You like to work in a fast paced environment and enjoy multi-tasking.You love working with people, but are comfortable setting boundaries and enforcing rules.You like to have variety in your day and prefer a blend between administrative work and being out in the field.If you like to set goals and win,...
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Property Management Assistant
hace 1 día
Desde casa, México Sleep Sound Property Management, Inc A tiempo completo**Is This You?** You're eager to learn and are energetic. You like to work in a fast paced environment and enjoy multi-tasking. You love working with people, but are comfortable setting boundaries and enforcing rules. You like to have variety in your day and prefer a blend between administrative work and being out in the field. If you like to set goals...
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Assistant Property Manager
hace 1 semana
Desde casa, México Welcome Home Management A tiempo completo**JOB TYPE**:Full Time**REPORTS TO**:Property Manager**LOCATION**: Remote **IS THIS YOU?** Are you good at reading people? Are you good at sticking to timelines & meeting deadlines? Are you detail oriented & have laser vision noticing things others often miss? Are you solutions oriented and look for win-win solutions? If you thrive on interacting with...
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Sfr Property Operations Specialist
hace 7 días
Desde casa, México Evernest Holdings, LLC A tiempo completo**SFR Property Operations Specialist** **at**Evernest** **Why Join Evernest** At Evernest, you won’t just support operations — you’ll play a key role in delivering an exceptional experience for our owners and residents. As an SFR Property Operations Specialist, you’ll be empowered to take ownership of your work, streamline processes, and drive...