Resident Experience Specialist

hace 3 semanas


Desde casa, México Prosper Communities A tiempo completo

**Job Summary**:The **Resident Experience Specialist** serves as the primary point of contact for residents, ensuring their concerns are addressed promptly and professionally. The role includes managing resident communications, overseeing lease renewals, and collaborating with the property management team to enhance services and improve resident retention.The **Resident Experience Specialist** will:- Handle all resident inquiries, concerns, and feedback in a timely and professional manner.- Build and maintain strong relationships with residents to foster a sense of community and loyalty.- Coordinate move-ins and move-outs with the Leasing Consultant to ensure a smooth transition.- Manage and facilitate lease renewal processes, aiming for a 95% renewal rate for 12-month leases.- Support marketing efforts by updating property websites and posting vacancies.- Collaborate with the property management team to address resident feedback and implement service improvements.**Skills, Qualifications, and Requirements**:- **Required Skills and Experience**:- Exceptional English communication skills (both verbal and written).- Strong interpersonal skills with the ability to handle resident concerns empathetically and professionally.- Prior experience in customer service, property management, or a resident-facing role is preferred.- Ability to work remotely with a reliable internet connection.- Highly organized with excellent time management skills.- **Preferred Traits**:- Friendly and approachable demeanor.- Proactive problem-solver with attention to detail.- Strong phone and communication skills to build rapport with residents.**Why Prosper Communities is a Great Place to Work®**- Work remotely from anywhere in Mexico.- Opportunities for professional growth and development.- A supportive, collaborative team culture.- The chance to make a meaningful impact by improving residents' living experiences.**Job Type**:- Full-Time (Remote)- **Pay**: Competitive (based on experience)**Schedule**:- Monday to Friday (with flexibility to address urgent resident needs).- Expected hours: 40 per week**Benefits**:- Paid time off (vacation, sick leave, bereavement leave)- Paid Holidays**How to Apply**Prosper Communities is an equal-opportunity employer.Pay: $7.00 - $9.00 per hour**Experience**:- Customer Service: 2 years (required)Work Location: Remote



  • Desde casa, México Prosper Communities A tiempo completo

    **Job Summary**:The **Resident Experience Specialist** serves as the primary point of contact for residents, ensuring their concerns are addressed promptly and professionally. The role includes managing resident communications, overseeing lease renewals, and collaborating with the property management team to enhance services and improve resident...


  • Desde casa, México HireLATAM A tiempo completo

    **Position**:Resident Relations Specialist (100% Remote)**Responsibilities**:- Serve as a floating resource, assisting different departments and teams with their specific needs.- Provide exceptional customer service to residents and visitors, ensuring their inquiries, concerns,and requests are addressed promptly and professionally.- Act as a point of contact...


  • Desde casa, México Evernest A tiempo completo

    **ITM Resident Services Specialist**at Evernest**COMPANY OVERVIEW**- Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 30+ of the nation's most investable markets and with over 15k homes under management, Evernest is recognized as one of the largest single-family and...


  • Desde casa, México Memory Ventures A tiempo completo

    **Position**: Client Experience Specialist **Salary Range**:$1,100 - $1,300 **Schedule**: 9 am to 5:30 am EST **About Us** Memory Ventures is a pioneering company driving exceptional customer experiences through its diverse portfolio of brands. With a strong emphasis on quality and customer satisfaction, each brand within our portfolio is committed to...


  • Desde casa, México Inviso A tiempo completo

    **Employee Experience Specialist**We are seeking an enthusiastic and dedicated Employee Experience Specialist to join our Human Resources team. In this role, you will play a crucial part in fostering a positive and inclusive work environment, and you will be responsible for developing and implementing programs that enhance employee experience and support...


  • Desde casa, México Inviso A tiempo completo

    **Employee Experience Specialist** We are seeking an enthusiastic and dedicated Employee Experience Specialist to join our Human Resources team. In this role, you will play a crucial part in fostering a positive and inclusive work environment, and you will be responsible for developing and implementing programs that enhance employee experience and support...


  • Desde casa, México Best Access Doors A tiempo completo

    This is a remote position.About UsAt Best Access Doors, we're re-imagining what it means to work in eCommerce. As a fully-remote, values-driven team, we believe in building not just outstanding products, but also outstanding teams. We've experienced rapid growth and we're only getting started. As we continue to scale, we're looking for a Employee Experience...

  • Edi Specialist

    hace 3 días


    Desde casa, México The Getch A tiempo completo

    **Role: EDI Specialist** **Location: Mexico City, Mexico (100% Remote job)** **Duration: Fulltime** **Salary: MXN 30000-80000 /Month** **Languages: English Mandatory** **Openings: 50+ positions** **Responsibilities**: Logic understanding (IN, AND, OR, etc) Basic SQL Server queries to the databases Data cleaning for the correct visualization of the...


  • Desde casa, México Logos A tiempo completo

    **About Logos** Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and...


  • Desde casa, México Prosper Communities A tiempo completo

    **Job Title**: Leasing Specialist (Remote) **Location**: Remote **Job Type**: Full-Time **Compensation**: Hourly + Commission **About Us** At Prosper Communities, we’re redefining property management through exceptional service, modern systems, and a focus on people. We believe in creating strong communities where both residents and team members thrive....