Customer Success Manager

hace 4 semanas


Claustros de San Miguel, México Intangles Lab Corporation A tiempo completo

Position Objective- Plan, Manage and Control the operation of all pilots in Mexico, as well as the development of projects, strategic and operational objectives, with a focus on Internal/External customer satisfaction. Strengthen and promote the development of strategies to growth the business in the market.Responsibilities- Establish work plans for the areas under your responsibility according to the company's objectives.Review, analyze and improve the performance metrics of the areas in chargeAttention and follow-up to cases that require personalized attentionReview, control and carry out strategies that lead to compliance with the established objective.Provide continuity to skill growth to the customersPeriodically present results and action plansIdentify opportunities and participate in projects that allow us to achieve the mission, vision, values, policy and quality objectiveDesired skills- CollegeAdvanced EnglishCustomer Success Manager with 3 years of experience Trainer, Implementation and Monitoring of ProjectsTelematicsAutomotive (engines, mechanical)TrainingWilling to travel up to 2 weeks a monthGood communication skills, friendly and personable while being a quick learner.Written English and Spanish mandatoryHeavy duty mechanical knowledgePay: $526,212.90 - $660,104.67 per yearWork Location: Hybrid remote in 54719, Claustros de San Miguel, Méx.Expected Start Date: 24/08/2025



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