Customer Master Administrator Latam

As a Customer Master Administrator LATAM is responsible for administration and maintenance of external customer master data and the execution of data governance policies and procedures in Salesforce and SAP systems.- Creation and Modification of Customer and Professional Accounts in Salesforce- Creation and Modification of Commercial Accounts in Salesforce & SAP- Assignment and Deallocation of Territories for commercial Sales Force for all types of accounts in Salesforce- Affiliation and Disenrollment for Customer and Professional accounts in Salesforce- Subordination and de-subordination of Customer and Comercial Accounts in Salesforce- Dissemination of Salesforce LATAM Metrics reports to Commercial Team- Creation and modification of commercial accounts for employee sales- Assurance of data quality maintained- Proactive participation on local and regional projects regarding Customer Master- Active participation, transfer of knowledge and good practices sharing local requirements on global projects among collaboration with the ICO- Generation and Analysis of Territory List Reports, used by Commercial Team for correct territory assignment in Salesforce & Excel *- Generation and Analysis of Account Affiliation Reports, used by Commercial Team for correct territory assignment in Salesforce & Excel *- Generation and Analysis of Account Subordination Reports in Salesforce & Excel *- Management and generation of reports for Salesforce KPI's on Leads and Field Requests*- AFCM Controls for Changes and Creations on Customer Master*- Monthly presentation of Customer Master results, KPI's, volumes, risks, success stories and highlights*- Validation and / or revision of supporting documentation for commercial account creation*- Provide training to sales team regarding the usage of tools used by Customer Master Administrators, example Salesforce & CAC form*- Local Process Owner for Customer Master as a first-tier contact for regional and global initiatives *- Creation and follow up of incidents on ITSM portal regarding Customer MasterWHAT YOU’LL BRING TO ALCON:- Licenciatura completada a fin- Años de Experiência de 0 a 2 años- SAP- Sales Force- Excel intermedio- Inglés básicoHOW YOU CAN THRIVE AT ALCON:- Opportunity to join a growing, early-stage organization built within a mature, stable global company.- Friendly working environment and a diverse and highly motivated team- Individual career development plan and possible career growth within a newly created account- Truly international environment and daily interactions with colleagues and stakeholders from all over the world- Attractive benefits & compensation package- Flexible hours and remote work possibilitiesAlcon CareersJob Functions- Creation and Modification of Customer and Professional Accounts in Salesforce- Creation and Modification of Commercial Accounts in Salesforce & SAP- Assignment and Deallocation of Territories for commercial Sales Force for all types of accounts in Salesforce- Affiliation and Disenrollment for Customer and Professional accounts in Salesforce- Subordination and de-subordination of Customer and Comercial Accounts in Salesforce- Dissemination of Salesforce LATAM Metrics reports to Commercial Team- Creation and modification of commercial accounts for employee sales- Assurance of data quality maintained- Proactive participation on local and regional projects regarding Customer Master- Active participation, transfer of knowledge and good practices sharing local requirements on global projects among collaboration with the ICO- Generation and Analysis of Territory List Reports, used by Commercial Team for correct territory assignment in Salesforce & Excel *- Generation and Analysis of Account Affiliation Reports, used by Commercial Team for correct territory assignment in Salesforce & Excel *- Generation and Analysis of Account Subordination Reports in Salesforce & Excel *- Management and generation of reports for Salesforce KPI's on Leads and Field Requests*- AFCM Controls for Changes and Creations on Customer Master*- Monthly presentation of Customer Master results, KPI's, volumes, risks, success stories and highlights*- Validation and / or revision of supporting documentation for commercial account creation*- Provide training to sales team regarding the usage of tools used by Customer Master Administrators, example Salesforce & CAC form*- Local Process Owner for Customer Master as a first-tier contact for regional and global initiatives *- Creation and follow up of incidents on ITSM portal regarding Customer MasterATTENTION: Current Alcon Employee/Contingent Worker- Find Jobs for Employees- Find Jobs for Contingent Worker