backbone support engineer

Zendesk is seeking a support expert to set the standard for best-in-class customer support for Premier customers. You will be the designated contact for Premier accounts, focusing on English-speaking clients and coordinating with global teams to resolve issues and advocate solutions.Fluency in English is required, and you will provide guidance on APIs,...

ETAP is seeking a technically versatile OT Infrastructure Engineer to be the operational backbone of our Global Support group in Mexico City. This mid-level role sits at the intersection of IT and OT and focuses on building, managing, and operating a virtual lab that replicates customer and project systems.You will own the lab, reproduce incidents,...

QAD Inc. is seeking a Senior Support Engineer, MO, to deliver expert technical support for QAD and Progress products from a remote Mexico-based team. You will diagnose complex issues, perform DBA tasks, and collaborate with R&D and Product Management to provide scalable solutions.You will contribute to documentation, training content, and global knowledge...

Panthr is seeking an experienced Java Support Engineer to join our application support team in an L2/L3 capacity. The role focuses on Java 8/17, Unix/Linux, SQL, and proactive production support.You will analyze and resolve issues, automate manual processes, and collaborate with development, management, users, and stakeholders to improve reliability,...

General Information Job Title: Application Support Engineer, Manhattan Active Primary Job Location: Mexico or Brazil (Remote) Location Flexibility: Remote, Mexico or Brazil based Employment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

Palo Alto Networks is seeking a Senior Technical Support Engineer to address complex post-sales challenges, analyze data, and communicate results to both technical and non-technical stakeholders. This role requires deep SASE expertise, strong cross-functional collaboration, and a focus on security posture for premium enterprise accounts.The position offers...

Capgemini seeks a dedicated engineer to own the resolution of P1/P2 incidents in production, ensuring minimal business impact and SLA compliance. You will be the primary contact for client stakeholders during incidents, escalations and service reviews.You will lead RCA activities, drive permanent fixes to improve platform stability, and coordinate onsite and...

This position is required to: - provide excellent customer experience and solution support to Blue Yonder customers with ownership - passionately collaborates and engages within and beyond his/her team with empathy - builds and demonstrates basic competency in Azure & relevant tools and technologies, product and domain, solution architecture etc. -...

The company.At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERATM Commerce platform, a comprehensive, unified commerce platform that will free retailers to...

The company.At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERATM Commerce platform, a comprehensive, unified commerce platform that will free retailers to...

Job DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible...

Job DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide the best possible...

General Information Job Title: Application Support Engineer, Manhattan Active Primary Job Location: Mexico or Brazil (Remote) Location Flexibility: Remote, Mexico or Brazil based Employment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

General Information Job Title: Application Support Engineer, Manhattan Active Primary Job Location: Mexico or Brazil (Remote) Location Flexibility: Remote, Mexico or Brazil based Employment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

ETAP is seeking a technically versatile OT Infrastructure Engineer to be the operational backbone of our Global Support group in Mexico City. This mid-level role sits at the intersection of IT and OT and focuses on building, managing, and operating a virtual lab that replicates customer and project systems.You will own the lab, reproduce incidents,...

About the Role We are seeking a dependable and customer-focused Level 1 IT Support Engineer with at least 3 years of experience to provide on-site technical support at a client's production facility. This role bridges the gap between remote IT support and advanced IT engineering teams by resolving hardware, software, and connectivity issues at the ground...

Palo Alto Networks, Inc. is seeking a Senior Technical Support Engineer to address complex post-sales challenges. You will collaborate with customers to analyze issues, perform RCA, plan upgrades, and deliver tailored support across multi‑cloud and hybrid environments.You will communicate technical issues to both technical and non-technical audiences,...

Da Codes, firma de software y transformación digital, busca un Application Support Engineer L2 (IT Operations & Technical Triage) con fuerte capacidad analítica para diagnóstico de incidentes y manejo de Datadog, SQL Server y PostgreSQL. Trabajarás en triage técnico, resolución de incidencias y documentación de hallazgos.Requisitos: experiencia en...

Cerby is seeking an Automation Support Engineer to monitor, troubleshoot, and optimize automation systems. This hands-on role focuses on day-to-day operations, uptime, and continuous improvement of automated flows.The position requires 1–3 years in automation support or related fields, strong problem-solving, and the ability to work with REST APIs and...

Palo Alto Networks is seeking a Senior Technical Support Engineer to address complex post-sales challenges, analyze data, and communicate results to both technical and non-technical stakeholders. This role requires deep SASE expertise, strong cross-functional collaboration, and a focus on security posture for premium enterprise accounts.The position offers...