backbone support engineer

Vagon is hiring a technical support specialist to be the first contact for users, handling tickets and chats, reproducing issues, and escalating when needed. You will document findings and help improve our help-center articles and product feedback.We value 1+ years in customer-facing tech roles, strong English communication, and the ability to differentiate...

Description Are You Ready to Make It Happen at Mondelēz International? Únete a nuestra misión de liderar el futuro de Snacking. Hazlo con orgullo. Además, liderarás las operaciones de producción en la planta y proporcionarás objetivos de rendimiento clave (SQCDSM) en materia de seguridad, calidad, productividad, volúmenes, costes, sostenibilidad y...

Helpware Inc. is seeking a Support Engineer to join a client team in a 100% remote role. Responsibilities include responding to customer queries, identifying root causes, and guiding users through solutions and training.You work within a cross-functional support environment, ensuring adherence to service procedures and SLAs. The ideal candidate has 1+ years...

NTT DATA seeks a Software Development Specialist for its Guadalajara, Jalisco team. You will perform advanced Java development, contribute to ongoing product support, and optimize performance of Java applications across servers and clients. The role emphasizes collaboration, problem solving, and delivering reliable software solutions in a dynamic...

DE-CIX is seeking a remote Customer Support Engineer (Ingeniero/a de Soporte al Cliente) for our Querétaro region. You will handle advanced technical inquiries from national and international customers via email and phone, focusing on troubleshooting and problem resolution.You will process new connections/upgrades, support the VP of Global Customer Service,...

Nuvnext in Guadalajara is seeking a hands-on, in-person Operations role. This full-time position focuses on supporting real users and keeping products running smoothly.You will triage tickets, read alerts and logs, respond empathetically, escalate where needed, and fix simple bugs with the technical team. You’ll work directly with founders with minimal...

A leading IT services company in Mexico City is looking for a skilled IT Support Specialist. The ideal candidate should possess at least 3 years of experience in supporting Microsoft systems and have a solid understanding of desktop applications and hardware. Responsibilities include maintaining hardware and software, analyzing system performance, and...

Toshiba Global Commerce Solutions in Mexico is seeking an experienced L3 support software engineer to be the final escalation point for field issues on the ELERATM Commerce platform. You will troubleshoot production incidents, collaborate with L2 teams, and develop application software.The role requires 8+ years in software development, strong...

Wipro in Mexico City is seeking an Ab Initio Production Support Engineer to administer and maintain Ab Initio ETL platforms across production and non-production environments. The role emphasizes hands-on operations and 24x7 readiness.You will design, deploy, and support Ab Initio graphs, troubleshoot ETL failures, automate tasks with Shell scripting, Python,...

Toshiba Global Commerce Solutions is seeking an L3 Support Software Engineer to be the final escalation point for resolving field issues on the ELERATM Commerce platform. You will work with L2 and other teams to troubleshoot production incidents, write design documents, and develop software.Required: 6+ years in Java development or L3 support, strong...

General InformationJob Title: Application Support Engineer, Manhattan ActivePrimary Job Location: Mexico or Brazil (Remote)Location Flexibility: Remote, Mexico or Brazil basedEmployment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

General InformationJob Title: Application Support Engineer, Manhattan ActivePrimary Job Location: Mexico or Brazil (Remote)Location Flexibility: Remote, Mexico or Brazil basedEmployment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

Nasdaq: RMNI), a Russell 2000 Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support,...

Stäubli in Santiago de Querétaro is seeking a Robotics Field Engineer to provide on-site and remote technical support for robotic systems. This role involves diagnosing, repairing, and maintaining equipment, ensuring high service quality and system uptime.The ideal candidate will have a degree in Engineering or Robotics, along with over 3 years of...

NXP Semiconductors’ Technical Information Center seeks a technically skilled engineer to be the primary technical point of contact for customers worldwide, enabling successful design-in of NXP products. You will blend deep product knowledge with strong communication to drive satisfaction and accelerate time-to-market for high-performance analog,...

General Information Job Title: Application Support Engineer, Manhattan Active Primary Job Location: Mexico or Brazil (Remote) Location Flexibility: Remote, Mexico or Brazil based Employment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours. Full-time employment through our employer of record partner is also...

CompanyQUALCOMM SEMICONDUCTORES Y SISTEMAS AVANZADOS DE BAJA CALIFORNIAJob AreaEngineering Services Group, Engineering Services Group > Support EngineeringGeneral SummaryAs a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. ...

Turtle Trax S.A. is seeking a Network Support Specialist to manage WAN/LAN infrastructures for multiple accounts. Responsibilities include providing life-cycle management, quality assurance, and technical troubleshooting support. Candidates must have a basic understanding of telecom and networking principles, with excellent written and verbal communication...

NTT DATA in Guadalajara, Jalisco, Mexico, is seeking an experienced L2 Application Support Engineer with a strong background in Java, Unix, and SQL. In this role, you will support product servers and client platforms on cutting-edge infrastructure and collaborate with global cross-functional teams to drive continuous delivery and system performance...

Important Information Experience: +6 years Job Mode: Full-time Work Mode: Hybrid position to work 3 days a week at the Mexico City office. ID: 19964 Responsibilities and Duties Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from...