service desk

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

Más de 30 años de experiencia nos respaldan como un aliado estratégico en TI, brindando soluciones que impulsan el crecimiento de nuestros clientes. ¿Te apasiona la tecnología y brindar soporte a usuarios? ¡Únete a nuestro equipo! Service Desk N1 Horario: Lunes a viernes de 8:00 a.m. a 5:00 p.m. guardia un sábado al mes de 8:30 a.m. a 2:30...

Actuar como primer punto de contacto para incidentes y requerimientos de tecnología.Recibir, registrar, categorizar, priorizar y dar seguimiento a tickets de soporte.Realizar diagnóstico inicial y resolución en primer contacto cuando sea posible.Gestionar restablecimiento de contraseñas y desbloqueo de cuentas.Brindar soporte funcional básico de...

HCL is looking for a Service Desk with below requirements: Job description: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users • High school (B.Sc. or Diploma) • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and...

Service Desk Consultant (Guadalajara) – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? A Service Desk Consultant who wants to work in a collaborative environment? As an experienced Service Desk Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive...

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space,...

Grupo Mainbit, empresa mexicana con 36 años de experiencia enfocada en brindar soluciones tecnológicas, seguridad, nube, innovación y especialistas en la compra/venta de equipos de cómputo. Estamos buscando un/a Especialista en Service Desk quien gestionará la implementación y puesta en marcha de nuevos módulos y soluciones tecnológicas basadas...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

Grupo Mainbit, empresa mexicana con 36 años de experiencia enfocada en brindar soluciones tecnológicas, seguridad, nube, innovación y especialistas en la compra/venta de equipos de cómputo.Estamos buscando un/a Especialista en Service Desk quien gestionará la implementación y puesta en marcha de nuevos módulos y soluciones tecnológicas basadas...

About the positionThe IT Service Desk Technicians responsibility is primary support for site(s) as assigned and basic troubleshooting and ticket completion for those assigned site(s) through AADM, on the phone and via email/ or other remote access options. Secondary responsibilities include alternate site support as assigned for coverage. This support will...

.Service Desk Consultant page is loaded## Service Desk Consultantremote type: Virtuallocations: Remote - Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R*********Function**Enterprise Applications# **Our Company**We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's...

IT Service Desk – Soporte Técnico Global Ubicación: México | Reporta a: Director de TI en Londres | Puede requerir viajes internacionales ¿Te apasiona el soporte tecnológico, tienes experiencia en entornos de alto nivel y buscas formar parte de un equipo global?Esta posición es para ti.Estamos buscando un IT Service Desk Specialist altamente...

Job Description:FunctionEnterprise ApplicationsOur CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential.We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives.This is a world where...

Job Description:FunctionEnterprise ApplicationsOur CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential.We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives.This is a world where...

Service Desk N1 Horario: Lunes a viernes de 8:00 a.m. a 5:00 p.m. guardia un s bado al mes de 8:30 a.m. a 2:30 p.m.Modalidad: 100% remota Responsabilidades principales: Escalar casos complejos o no resueltos al siguiente nivel de soporte, asegurando una transici n clara y completa.Registrar con precisi n cada interacci n en el sistema de atenci n,...

OverviewHCLTech is a global technology company with more than 218,000 people across 59 countries.We deliver capabilities centered around digital, engineering, cloud and AI, with a broad portfolio of technology services and products.We work with clients across major verticals, including Financial Services, Manufacturing, Life Sciences and Healthcare,...

Responsibilities Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat or videocall for customer end users.Classify Service Calls according to the specified options.Route problems to internal 2nd and 3rd level IT support staff using knowledge base articles.Coordinate with level 2 and 3 and support staff that provide...

Brindar soporte de primer y segundo nivel a nuestros usuarios finales, gestionando incidentes, requerimientos y problemas relacionados con la infraestructura tecnología y sistemas empresariales, con el fin de asegurar la continuidad operativa, la productividad del usuario y la eficiencia en la atención tecnológica.1 año en puesto similar.Herramientas de...

Service Desk Analyst (Guadalajara) – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A Service Analyst who wants to work in a collaborative environment? As an experienced Service Desk Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of...

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare...