technical support manager

Blend360 is a premier AI services provider committed to co‑creating meaningful impact for its clients through data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by aligning human expertise with artificial intelligence and unlocking value for its clients through world‑class people and...

At KMS Technology Mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority. Job Description As a Technical Project Manager dedicated to our Presales organization, you are the...

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused,...

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused,...

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused,...

Nielsen is seeking a Customer Support Representative to serve as a vital contact for our clients, ensuring day-to-day operational excellence across our applications. This individual contributor role focuses on technical proficiency, effective communication, and consistent service delivery to support Nielsen proprietary solutions.The role emphasizes problem...

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused,...

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused,...

Wipro Limited is seeking an experienced Technical Support agent in Mexico to provide effective support, diagnose issues, and resolve client queries within defined SLAs. You will handle incoming requests via phone and email, document details, and maintain knowledge bases to improve resolution times.Ideal candidates will have 5-8 years of technical support...

We are looking for an experienced Technical Product Manager with strong expertise in:🤖 AI / GenAI / Agentic AI📊 Data Platforms & Data Products☁️ Cloud-Native Architecture🔗 APIs & Platform Engineering📌 Product Roadmap & Backlog ManagementDescriptionOwn product roadmap, and backlog for Platforms spanning across AI, Data, Agentic, and UX...

Roche Holding AG sucht erfahrene Application Specialists zur Bereitstellung von technischem Support für Kundenlabors in LATAM. Expertise im Serum Work Area ist erforderlich. Sie liefern erstklassigen Support, führen Schulungen durch und arbeiten eng mit L2-Teams zusammen.Zu Ihren Aufgaben gehören Remote- und Vor-Ort-Support, Problemanalyse, Dokumentation...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience. Ideal candidates bring 2+ years in tech support, familiarity with...

Wipro in Mexico is seeking a skilled help desk specialist to provide effective technical support for our processes and resolve client issues directly or through timely escalation to meet SLAs.You will field incoming requests via phone or email, document client information, update availability, track queries, follow standard processes, and use internal...

Microsoft is hiring an Entry Level Technical Support Engineer for the Technical Support Engineering team. Location: México D.F., CDMX, MX. Work arrangement: onsite.This role emphasizes customer and engineering collaboration, providing first-line technical assistance and problem resolution for Microsoft products. The position is based on onsite work in CDMX...

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the...

A leading software company in Mexico is seeking a Technical Support Engineer to be the first point of contact for customers, resolving technical issues and supporting deployments. Candidates should have at least 2 years of experience in technical support, excellent English communication skills, and hands-on experience with Windows and Linux servers. The role...

Datadog is seeking a strategic, results-oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will build high-performing teams, drive operational excellence, and partner with cross-functional groups to deliver exceptional customer outcomes.The role requires scaling locations, hiring top talent, and...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $35,000–$50,000/year Location:...

**Secure Every Identity, from AI to Human** Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who...