technical support

DATAMARK, Inc. seeks a Technical Support Agent to deliver prompt technical assistance to clients, troubleshooting software, hardware, and networking issues. You will document resolutions and guide users through setup steps, maintaining high customer satisfaction.We value analytical thinkers with strong communication, bilingual Spanish/English skills, and the...

Cimpress Technology is seeking a Technical Support Engineer to join our Fulfillment (MIS) Support team in Ciudad Juárez. You will provide Level 2 technical support for enterprise manufacturing applications and act as the primary escalation point for Customers and Tier 1 Support during production issues.You will troubleshoot application issues, analyze logs...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience.Ideal candidates bring 2+ years in tech support, familiarity with APIs,...

Samsara is seeking a Technical Support Engineer for a remote role in Mexico. You will resolve complex customer issues, collaborate with cross-functional teams, and contribute to a high-quality support experience across our IoT platform.The ideal candidate has a BS in a technical field, 1–3 years in support/engineering, and strong English/Spanish...

Roche Holding AG sucht erfahrene Application Specialists zur Bereitstellung von technischem Support für Kundenlabors in LATAM. Expertise im Serum Work Area ist erforderlich. Sie liefern erstklassigen Support, führen Schulungen durch und arbeiten eng mit L2-Teams zusammen.Zu Ihren Aufgaben gehören Remote- und Vor-Ort-Support, Problemanalyse, Dokumentation...

Wipro in Mexico is seeking a skilled help desk specialist to provide effective technical support for our processes and resolve client issues directly or through timely escalation to meet SLAs.You will field incoming requests via phone or email, document client information, update availability, track queries, follow standard processes, and use internal...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience. Ideal candidates bring 2+ years in tech support, familiarity with...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security...

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Communications APIs: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Zebra Technologies is seeking a Technical Customer Support professional (Printing Specialist) to diagnose and repair print engines, label printers, and mobile devices. You will calibrate systems, configure software, and design labels using Zebra utilities to maximize uptime in customer environments.You will lead escalation handling, communicate complex...

Vertiv busca un profesional para brindar soporte técnico avanzado a clientes y al equipo de Servicios. El rol implica utilizar bibliotecas técnicas, trabajar con las fábricas de Vertiv y proveedores autorizados para productos del segmento de Energía.Se requiere dominio del inglés y de herramientas de Microsoft, con 3–5 años de experiencia en roles...

A leading technology firm in Nuevo León is seeking a dedicated professional to enhance customer experience by delivering tailored software services and proactive support. The ideal candidate has 6-8 years of experience, preferably with HP products, and demonstrates strong problem-solving and communication skills. This role offers opportunities for...

PayJoy is seeking a Technical Support Specialist to serve as the highest escalation point and strategic liaison between Technical Support and Engineering. You will own complex issues, perform deep-dive RCA, and drive data-backed product improvements.You will mentor the L2 tier, create training materials, and help optimize the ticket backlog to ensure timely...

ALTEN México es una filial del Grupo ALTEN. El grupo ALTEN es líder en ingeniería y tecnologías de la información desde hace más de 30 años y opera en 30 países de Europa, Norteamérica, Asia, África y Oriente Medio y emplea a más de 54.000 personas, el 88% de las cuales son ingenieros. La empresa cubre todo el ciclo de desarrollo y ofrece...

We are seeking motivated and passionate Technical Analyst Trainees who are looking to build a career in technology within the Banking and Financial Services domain. This opportunity is ideal for recent graduates or professionals with up to 2 years of experience who have a solid technical foundation, basic programming knowledge, and a strong desire to learn...

We are seeking motivated and passionate Technical Analyst Trainees who are looking to build a career in technology within the Banking and Financial Services domain. This opportunity is ideal for recent graduates or professionals with up to 2 years of experience who have a solid technical foundation, basic programming knowledge, and a strong desire to learn...

Based on compliance with the instructions and requirements described in SAESA's quality and safety management systems, manufacturer's manuals (OEM), as well as customer specifications and the standards of the applicable regulatory authorities, the technical support engineer has the following responsibilities:Analysis and interpretation of technical...