technical support

Danfoss is seeking an engineer to join our Cooling Technical Support team in Mexico. You will provide expert technical assistance across multiple channels, troubleshoot HVAC and refrigeration systems, and deliver trainings and materials to customers and partners.Applicants should have an engineering degree and advanced English, with willingness to travel for...

Vertiv busca un profesional para brindar soporte técnico avanzado a clientes y al equipo de Servicios. El rol implica utilizar bibliotecas técnicas, trabajar con las fábricas de Vertiv y proveedores autorizados para productos del segmento de Energía.Se requiere dominio del inglés y de herramientas de Microsoft, con 3–5 años de experiencia en roles...

Microsoft is hiring an Entry Level Technical Support Engineer for the Technical Support Engineering team. Location: México D.F., CDMX, MX. Work arrangement: onsite.This role emphasizes customer and engineering collaboration, providing first-line technical assistance and problem resolution for Microsoft products. The position is based on onsite work in CDMX...

Dematic seeks a Controls Engineer to join its Technical Support group, Customer Service. The role centers on diagnosing and isolating issues in material handling systems via schematics and PLC logic, with remote interaction with customers.You will troubleshoot complex systems, review schematics, and provide recommendations to improve productivity, reduce...

Vestas Mexico City is seeking a Professional Full-Time Engineer for the Special Projects Department. The role focuses on managing projects with operational complexity, including turbine work and multi-brand projects, such as main component replacements and blade repairs.You will coordinate with planners, support specialists, and internal clients to develop...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Communications APIs: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

DATAMARK, Inc. seeks a Technical Support Agent to deliver prompt technical assistance to clients, troubleshooting software, hardware, and networking issues. You will document resolutions and guide users through setup steps, maintaining high customer satisfaction. We value analytical thinkers with strong communication, bilingual Spanish/English skills, and...

Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform. You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience.Ideal candidates bring 2+ years in tech support, familiarity with APIs,...

Samsara is seeking a Technical Support Engineer for a remote role in Mexico. You will resolve complex customer issues, collaborate with cross-functional teams, and contribute to a high-quality support experience across our IoT platform.The ideal candidate has a BS in a technical field, 1–3 years in support/engineering, and strong English/Spanish...

Medallia is seeking a Technical Support Advocate to provide advanced frontline support to Medallia admins, clients and partners, solving complex technical challenges and contributing to continuous improvement across our global support team.Working with the Medallia SaaS platform, you will collaborate with cross-functional teams to drive enhancements, resolve...

Copeland Guadalajara S.A. de C.V. busca un Líder de Turno responsable de coordinar al equipo de soporte técnico para sistemas de HVAC y refrigeración. Este rol implica supervisar la operación, garantizar la atención a incidentes y mantener comunicación con clientes y áreas internas.Se requiere una educación en Ingeniería en Sistemas o afín y...

A technology solution provider is seeking an Associate Technical Support Analyst in Mexico to assist customers with product and configuration issues. This entry-level role requires a strong interest in IT and problem-solving abilities. Responsibilities include troubleshooting technical issues, responding to customer requests, and documenting interactions....

A prominent software development company in Puebla is looking for a Technical Support Engineer to be the first point of contact for customers. This role involves resolving product and technical issues, managing server environments, and troubleshooting challenges across Windows and Linux systems. The ideal candidate should have at least 2 years of technical...

Cimpress Technology is seeking a Technical Support Engineer to join our Fulfillment (MIS) Support team in Ciudad Juárez. You will provide Level 2 technical support for enterprise manufacturing applications and act as the primary escalation point for Customers and Tier 1 Support during production issues.You will troubleshoot application issues, analyze logs...

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience - TTEC is a certified **Great Place to Work** certified! As a **Bilingual** **Technical Support Representative - English-Spanish** working in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be...

Zebra Technologies is seeking a Technical Customer Support professional (Printing Specialist) to diagnose and repair print engines, label printers, and mobile devices. You will calibrate systems, configure software, and design labels using Zebra utilities to maximize uptime in customer environments.You will lead escalation handling, communicate complex...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security...

Tier 2 Technical Support Agent (Servers)Tier 2 Technical Support Agent (Servers)4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Location: Remote | Schedule: Tues–Sat or Sun–Thurs (2 PM–10 PM or 1 PM starts, with rotating on-call coverage)Department: Technical Support | Reports to: Support...