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Industry: HVAC | Advertising | Marketing Schedule: Full-Time (Mon–Fri) Location: Remote About Us We're a fast-growing HVAC company helping HVAC business owners scale using modern marketing, automation, and AI-driven systems. As we expand, we're hiring a driven Client Success Manager + Appointment Setter who thrives in communication-heavy roles and loves helping clients win.
How to Apply
Please send to hello@hvacmaxsystem.com A 1–3 minute Loom or video introducing yourself Briefly explain your client success experience and results We are hiring immediately.
What You'll Do
Client Success (50%) Serve as the primary point of contact for your client roster Host weekly & monthly Zoom check-ins Track KPIs, deliverables, and implementation milestones Guide clients through AI systems, workflows, and marketing rollouts Identify bottlenecks, solve issues proactively, and keep clients accountable Maintain high client retention, engagement, and satisfaction Appointment Setting (50%) Follow up with inbound leads via Slack, SMS, email, and DMs Qualify prospects using scripts and frameworks Book calls directly through GoHighLevel scheduling Manage pipelines and lead lists inside GHL Use Wavv Dialer for outbound calls & follow-ups Hit weekly booking and performance KPIs Tech Stack You'll Use GoHighLevel (GHL) – CRM, automations, scheduling Slack – internal communication & client channels Zoom – check-ins, support calls, onboarding Wavv Dialer – outbound calling & follow-up Experience with these tools is a strong plus.
What We're Looking
For Experience in client success, sales, customer support, or appointment setting Strong communication skills (written + verbal) Highly organized, proactive, and detail-oriented Ability to manage multiple clients effectively Bonus: Experience with UGC creation, social media management, or content production Extra bonus if you've worked in coaching, digital marketing, or HVAC/home services Why You'll Love This Role Competitive base + commission Clear structure, KPIs, and growth path Fully remote with a fast-paced, supportive team Opportunity to help HVAC owners grow using AI & automation
