Knowledge Specialist

hace 3 semanas


Ciudad de México Stori Card - MX A tiempo completo

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

The Role: 

As a Knowledge Specialist, your primary responsibility is to actively contribute to the organization's knowledge management initiatives, ensuring the organization's information is systematically organized, easily accessible, and effectively utilized across various departments. You will play a crucial role in fostering a culture of continuous learning and knowledge sharing. Additionally, you will focus on developing and implementing training programs to enhance the skills and knowledge of our team members.

Main responsibilities:

Knowledge Management

  • Collaborate with cross-functional teams to systematically identify, review, capture, and organize knowledge assets, including best practices, procedures, and documentation.
  • Implement and uphold a comprehensive knowledge repository, ensuring seamless access and sharing of information.
  • Regularly review and update knowledge resources to maintain quality and consistency.

Content

  • Manage knowledge assets in alignment with established guidelines and criteria.
  • Review and edit content for clarity, style consistency and grammar..
  • Generate engaging content and update training materials, manuals, guides, and documentation for effective knowledge dissemination.
  • Work closely with subject matter experts to validate the accuracy and relevance of training content.

Knowledge Sharing:

  • Serve as a key resource for teams seeking information and guidance on diverse topics.
  • Evaluate training needs across operation departments and design programs addressing skill gaps, fostering continuous learning.
  • Develop comprehensive training materials, modules, and resources. And conduct engaging training sessions, workshops
  • Evaluate the effectiveness of training programs through assessments and feedback, continually improving content.
  •  Utilize technology tools and platforms to enhance training delivery and knowledge dissemination.
  • Collaborate with IT teams to implement and optimize learning management systems and other relevant technologies.

What we are looking for:

  • Bachelor's degree in a relevant field (Education, Training & Development, Business Administration, etc.).
  • Experience in knowledge management and training program development.
  • Strong organizational and project management skills with acute attention to detail.
  • Exceptional communication and interpersonal skills, facilitating effective knowledge sharing and collaboration.
  • Ability to collaborate effectively with diverse teams and stakeholders.
  • Analytical mindset with the ability to assess training needs and measure program effectiveness.
  • Familiarity with knowledge management process, tools and technologies.
  • Proactive mindset and a passion for continuous learning.

What we offer

  • Make a positive impact on the lives of our customers via financial inclusion
  • International exposure & work experience
How did you find out about this opportunity? *
Please select

If someone referred you, please write the first and last name of the employee:

#J-18808-Ljbffr

  • Ciudad de México Roland Berger Strategy Consultants A tiempo completo

    Job Description We are currently seeking a dynamic and driven specialist to join our Global Corporate Knowledge Management Team in our Mexico City office.As a Knowledge Management Specialist, you will play a crucial role in supporting Roland Berger consulting teams in the Americas, as well as globally. In this role, you will actively contribute to the...


  • Ciudad de México Solera A tiempo completo

    Who We Are - The Role The Team Lead Technical Support Specialist provides technical assistance to internal and external customers. This High-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...


  • Ciudad de México FCA A tiempo completo

    The Advanced Manufacturing Engineering General Assembly Feasibility Specialist will be responsible for leading GA manufacturing activities for new model and MCA programs, including providing direction to manufacturing simulation engineers, communicating issues to Product Engineering, proposing alternative solutions and driving all issues to closure. The...


  • Ciudad de México RHI MAGNESITA A tiempo completo

    **Metallurgist Specialist** **About the job** RHI Magnesita is seeking a strategic and customer-oriented Metallurgist Specialist. This role is remote and can sit anywhere in CDMX! The Metallurgist Specialist applies their knowledge and skills to focus on the process engineering process of Steel making. Responsibilities include assist sales in obtaining...


  • Ciudad de México PSC Industries A tiempo completo

    United States (en-US) Billing Operations Specialist · ... i Ad i Ad Oversight of invoice submission through customer portals, emails, and hard copies. · Customer portal enablement, reaching out to customer contacts and completing required steps for Sensia account activation. · Customer portal issue resolution activities (e.g. POs not loaded, te...


  • Ciudad de México ICON A tiempo completo

    **Specialist, Patient Recruitment - Mexico City** **The Patient Recruitment Specialist **will support the assigned Sr. Specialist/Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements. **The Role** - Support...

  • IT Specialist

    hace 7 días


    Ciudad de México Jeeves A tiempo completo

    Jeeves is an all-in-one corporate card and expense management platform for startups, enterprises and SMBs around the world. Jeeves has raised over $380M and is backed by top investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures and Founders of more than 15 unicorns including David Velez (Nubank), Carlos...

  • CRM Specialist

    hace 1 mes


    Ciudad de México StoriCard A tiempo completo

    **The Role** Optimize communication throughout the customer life cycle to ensure their conversion, retention and loyalty. **You will** - Collaborate with marketing, creative, product and insights peers to develop marketing strategies, lead campaign development and scale supporting technology and processes - Use a behaviour driven approach to engage...

  • Finance Specialist

    hace 3 semanas


    Ciudad de México Lufthansa Group A tiempo completo

    Ready to navigate markets with precision? Eager to chart a course to financial success? Show your expertise, insights, and strategy! Join us, apply your skills to our vacancy! Uncover opportunities, mitigate risks, and drive prosperity as our Finance Specialist trough the following tasks: Prepare, audit, submit & publish financial statements in...

  • Project Specialist

    hace 7 días


    Ciudad de México Schneider Electric Norge AS A tiempo completo

    Schneider Electric has an opportunity for a Procurement Project Specialist in our Plant 6 , Apodaca location. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our...


  • Ciudad de México UnDosTres A tiempo completo

    **Business Intelligence Specialist** - **About UnDosTres**:_ The BI team faces daily challenges from getting data, to automating processes, and doing analysis for other areas within the company. Our goal is to improve the business through innovation and propositive projects but feasible to the Mexican market - _ We are looking for a talented **Business...


  • Ciudad de México Bluehill.dev A tiempo completo

    Our client is looking for a CDN Specialist (Content Delivery Network) - Full Remote Our goal is to provide innovative digital solutions to enable our customers to monitor and optimize their processes more efficiently **Required Skills**: In-depth knowledge of web delivery end-to-end logic (protocols, balancers, TCP/HTTP debug) Security side knowledge (WAF -...

  • Quality Specialist

    hace 6 horas


    México ABB A tiempo completo

    **Quality Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • Ciudad de México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements Role Purpose Conversational Artificial Intelligence (CAI)and Communication journey(omnichannel campaigns) automation specialist that will create and maintain Virtual Assistants(VA), conversational flows and scripts, create and manage marketing automation campaigns and Communication Journeys (CJ) focused on Customer Experience and Customer...


  • Ciudad de México Robert Bosch Group A tiempo completo

    Programmable Logic Controler and Traceability Specialist Responsible to implement, maintain and improve the control and traceability manufacturing process, ensure PLC and traceability system and its components availability in all shifts. Fulfil Value Stream KPI’s: IDC, FOR, Technical Down time. New product introduction, equipment and process definition,...


  • Ciudad de México ABB Schweiz AG A tiempo completo

    Analytical Sales Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • HR Specialist

    hace 4 semanas


    Estado de México PSC Industries A tiempo completo

    No more applications are being accepted for this job HR Specialist (9286)**Career Opportunities: HR Specialist (9286)** Requisition ID **9286** - Posted - **LATAM** - **HR** - **MX - Tecnofarma** - City (4) Esta posición puede estar disponible en las siguientes ubicaciones**:MX - Tecnofarma** Bausch Health is an EEO/AA employer M/F/D/V. **Sr. HR...

  • Project Specialist

    hace 4 días


    Ciudad de México Schneider Electric Norge AS A tiempo completo

    Schneider Electric has an opportunity for a Procurement Project Specialist in our Plant 1 , Apodaca location. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our...


  • Ciudad de México LilyAna Naturals LLC A tiempo completo

    _To proceed on the next steps, kindly follow the instructions listed below. Revert with the information requested._ - Subject - **Influencer Marketing Specialist Application** **Personal -** 1. Why are you interested in the position? 2. What were you previously doing professionally? 3. What do you know about the our company? 4. What is your ideal work...

  • Tax Specialist

    hace 14 horas


    Ciudad de México, Ciudad de México Dupont A tiempo completo

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...