Customer Advocate

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

**WHAT IS YOUR ROLE**: As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

**Customer Service Advocate II** Mexico City Hungry, Humble, Honest, with heart! **The Opportunity The CSA Worldwide Support team is composed of approximately 8 individuals across the globe strategically placed to support our clients at Nutanix. Our goal is to continue driving an excellent support model for our CSA teams while driving productivity...

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

About the role Pangea is hiring for a leader within the Customer Experience organization who is an advocate for our customers driving exceptional experiences. This role focuses on continuously improving operations and performance primarily of the internal team. You will have 4-5 direct reports with responsibility for scheduling, workload distribution,...

Your mission: We are seeking a passionate and experienced Customer Marketing Manager (LATAM) that will join the Community team, reporting into the Head of Customer Marketing. We have millions of customers that love our product, we need someone to come in and create champions out of them, while strengthening these relationships and improving their outcomes...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. **SUMMARY**: **GPC** has an immediate...

Gigamon’s Customer Success Team is responsible for ensuring we provide the highest quality customer experience wherever and whenever our customers need us. The Customer Success Associate is a part of that team and is a key player in helping our customers achieve their objectives. You will walk the path with our customers on their journey to learn, adopt,...

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire...

Digital Forensics Corp. is seeking Customer Service with exceptional communication skills and technical aptitude to join our growing organization. JOB SUMMARY: - Supervise proper forensics/data recovery case assignment/creation - Serve as a customer liaison, and provide proactive solutions to clients - Collaborate with other departments to ensure customer...

Company Description Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector...

Digital Forensics Corp. is seeking Customer Service with exceptional communication skills and technical aptitude to join our growing organization. JOB SUMMARY: - Supervise proper forensics/data recovery case assignment/creation - Serve as a customer liaison, and provide proactive solutions to clients - Collaborate with other departments to ensure customer...

What You'll Do Do you have what it takes? Customer Experience (CX) organization is seeking an inspiring leader to manage a team of Technical Consulting Engineers (TCEs) responsible for providing first rate technical support. You will report to a CX Director or Sr. Manager and generally be responsible for a team of 10 to 15 people. You are able to manage for...

**About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the...

Transforming the Future with the Convergence of Simulation and Data Customer Success Manager (Data Analytics) Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative...

About Tala Tala is a global technology company building the world’s most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions – and our plan is to serve millions more, and have been named by the ...

About Megaport Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock...

The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and...

Representante servicio al cliente bilingueMX-DF-Mexico DF **Description**: **Responsibilities**: - Establishing clear retention goals and a strong advisory relationship with client management to understand their needs and align our products and services - Developing client plans with goals and key performance indicators and monitoring progress - Serving as...

**Responsibilities**: - Deliver sales performance, brand KPIs, financial targets, marketing objectives for the Eye Care Portfolio. - Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and...